Digital hostility, subjectivity and ethics: Theorising the disruption of identity in instances of mass online abuse and hate speech

Cover, Rob

doi:10.1177/13548565221122908

Cited by 10 publications

(5 citation statements)

References 59 publications

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“…However, there was certainly an absence of heartfelt views being shared in the space by the public. Fear of a pile-on (Cover, 2023), or QRJ 24,1 retribution from employers would certainly contribute to reticence to publicly engage. Research methodologies relying on anonymity can bring challenges, and teacherwhispers allowed participants to delve into a confessional (Ganesh, 2014;Van Maanen, 1988) space.…”

Section: Methodsmentioning

confidence: 99%

Disrupting the rhetoric of education: separating the spin of teaching and learning from the reality

Pelosi

2023

QRJ

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PurposeThe Instagram site, teacherwhispers, was created as part of a qualitative research project that chronicled the stories and lived experience of preservice and graduate teachers. Since 2020, the purpose of the study was to identify themes connected to the participants' experiences of current trends in education. The intent was to situate the research as a critical interruption into the bigger political discourses surrounding education. The study sought to question why pedagogical practices are increasingly being positioned and located for political and economic reasons and to frame the questions of how we emerge as teachers in specific moments in time.Design/methodology/approachThe methodology employed in the project was ethnographic and narrative-based, representing stories of teachers and teaching. Ethnography as embodiment contributes to an evocative portrayal of the participants' experiences. Teacher stories can be used to progress understandings of schools and schooling and play an important role in reflecting upon and learning from experience.FindingsThe selection of posts from teacherwhispers have brought into sharp focus the broad range of difficulties and rewards that are inherent in teaching. The site has been a microcosm of current issues in education. As a problematic and uncomfortable site of public pedagogy, it has been a site for sharing the realities, specificities and challenges of situatedness. The places where teachers work within their respective communities are highly diverse and can be a source of pressure both professionally and personally. Consequently, in the analysis of teacherwhispers, generalisations have been avoided.Research limitations/implicationsAs a repository of data for research, a public online site has its challenges; research is meant to be generalisable but in teaching each setting is unique and generalisations can be problematic. Sites of public pedagogy for teachers tend to be kaleidoscopic representations: diverse locations, groups, interests and disciplines. They are a stark reminder to be sceptical of accepting the statement, “research tells us” without questioning the positioning and biases that are inherently at play.Practical implicationsPractical elements of the project have included navigating a public online space for the dissemination of data.Social implicationsCreated in the spirit of problematising the methodology of public pedagogy, the online space at the centre of this project eventuated into something of a definition of what can be problematic in defining teachers' spaces of connection. The site was a place where opinions were expressed in confidentiality and that problematised methodology by putting into question what that methodology may be in a public sphere. What came forth as a result of putting methodology at the centre, rather than a definite answer, was unpredictability.Originality/valueThe online space has been an original place to display unanalysed data. The willingness to tell stories through an intermediary was juxtaposed by the public readership's unwillingness to engage with the stories, which would have meant exposing their identity. The online space is one that is increasingly relevant in public sharing and communications relating to communities of practice. This research is a critical interruption to the bigger political discourses in education. It questions why pedagogical practices are increasingly politicised. The project has been significant in mapping the stories of emerging educators at a time of unprecedented pedagogical change.

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Section: Methodsmentioning

confidence: 99%

Disrupting the rhetoric of education: separating the spin of teaching and learning from the reality

Pelosi

2023

QRJ

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“…The rise of hate speech in Indonesia, facilitated by the development of internet-based social media, has negative implications for online interactions and societal harmony (Ghozali et al, 2023). The experience of hostility, hate speech, and adversarial behavior in online spaces has increased substantially, with documented health and mental health outcomes for users (Cover, 2022). Hate speech not only offends and assaults the dignity of individuals but also undermines cultural diversity and democratic processes, posing a threat to social cohesion (Tefăniță & Buf, 2021).…”

Section: Factors Caused Hate Speech In Social Media In Indonesiamentioning

confidence: 99%

Empathy and Hate Speech in Social Media: The Case of Indonesia

Rahmi

2024

IJSSHR

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Hate speech on social media in Indonesia 10 years ago has become a very interesting topic of discussion. Many of these incidents occur and are perpetrated by teenagers, with implications for violence and their psychological well-being. Hate speech on social media, particularly in the Indonesian context, presents a multifaceted challenge that requires a combination of technological solutions, legal frameworks, and community interventions to effectively combat its spread and impact. By utilizing insights from research on hate speech detection, empathy promotion, and regulatory frameworks, stakeholders can work towards creating a safer and more inclusive online environment in Indonesia. Strengthening digital literacy, as suggested in the references, is essential to empower individuals to identify and respond effectively to hate speech. Legal measures, as emphasized in the references, play an important role in combating hate speech, with the establishment of specialized units such as the Indonesian Virtual Police contributing to monitoring and handling hate speech incidents. Community engagement and educational programs, as discussed in the references, are crucial in promoting dialogue, tolerance, and understanding to foster a culture of mutual respect and empathy.

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“…Notably, Sobieraj highlights how incivility acts as an exclusionary force, particularly affecting women in public conversations [98]. The interconnected web of repercussions extends further, as far as resulting in mental health issues, as mentioned by Cover [99]. Despite these well-documented negative effects, Rossini emphasizes the challenge of comparing findings due to different operationalizations of incivility, underscoring the lack of consensus on its definition [34].…”

Section: Online Incivility: the Bad And Uglymentioning

confidence: 99%

The medium is the message: toxicity declines in structured vs unstructured online deliberations

Klein,

Majdoubi

2024

World Wide Web

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Humanity needs to deliberate effectively at scale about highly complex and contentious problems. Current online deliberation tools—such as email, chatrooms, and forums—are however plagued by levels of discussion toxicity that deeply undercut the willingness and ability of the participants to engage in thoughtful, meaningful, deliberations. This has led many organizations to either shut down their forums or invest in expensive, frequently unreliable, and ethically fraught moderation of people's contributions in their forums. This paper includes a comprehensive review on online toxicity, and describes how a structured deliberation process can substantially reduce toxicity compared to current approaches. The key underlying insight is that unstructured conversations create, especially at scale, an “attention wars” dynamic wherein people are often incented to resort to extremified language in order to get visibility for their postings. A structured deliberation process wherein people collaboratively create a compact organized collection of answers and arguments removes this underlying incentive, and results, in our evaluation, in a 50% reduction of high-toxicity posts.

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Digital hostility, subjectivity and ethics: Theorising the disruption of identity in instances of mass online abuse and hate speech

Cited by 10 publications

References 59 publications

Disrupting the rhetoric of education: separating the spin of teaching and learning from the reality

Disrupting the rhetoric of education: separating the spin of teaching and learning from the reality

Empathy and Hate Speech in Social Media: The Case of Indonesia

The medium is the message: toxicity declines in structured vs unstructured online deliberations

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