Digital Government

Abstract

Digital Government refers to the use of information technology to support government operations, engage citizens, and provide government services, as the Digital Government Society declares in its mission statement. While modern information technologies provide the necessary underpinnings expressed by the terms "digital" or the outdated "electronic," for this public-sector phenomenon, technology in and by itself is not sufficient to capture the scope and various dimensions of Digital Government, which, unobserved at first, and later even disputed, continue to have increasingly transformational influences on the business of government in all its aspects, on all levels, and in all branches. In this disquisition, the evolution of Digital Government is portrayed and discussed from its humble beginnings to the intermediary present along with a projection and a preview of where this fascinating multidisciplinary domain of research and practice might lead in the next two decades. It is claimed that the transformation of the business of government is just beginning, and it is argued that major and undeniable instances of transition can be observed in the next decade. CCS Concepts: • General and reference → General literature; • Information systems • Social and professional topics → Management of computing and information systems; Computing / technology policy; Network access control; Government technology policy; • Applied computing • Security and privacy

The evolution of e-government research over two decades: applying bibliometrics and science mapping analysis

“…This can be explained by the fact that e-government started as a practitioner field (Gr€ onlund, 2004). Besides, there are many annual conferences dedicated to e-government, such as "DG.O", EGOV, and "ICEGOV" as well as the smaller tracks in the PACIS, AMCIS, and ECIS conferences (Gr€ onlund and Horan, 2005;Heeks and Bailur, 2007;Scholl, 2020c).…”

“…Furthermore, there are now an adequate number of publication outlets (Figure 9) that were not available at the beginning of e-government research (Scholl, 2020c). However, we recommend stakeholders increase the number of publication outlets to accommodate the expected increase in e-government research.…”

Influence of digital government innovation on transformational government in resource-constrained contexts

“…Admittedly, the challenge of digital government innovation applies to the context of both developed and developing countries. Indeed, digital government research has extensively been researched in both industrialised and emerging economies (Scholl, 2020). However, the contention is that the context of digital innovation in resource constrained developing countries is substantially different from that of industrialised countries (Avgerou, 2001).…”

The (Potential) Role of Technology for Young Children’s Social-Emotional Learning

“…Furthermore, we find ourselves in a turbulent time of adjusting to and redefining the new social norm beyond the COVID-19 pandemic. This will directly affect research agendas in digital governance, such as smart approaches and ongoing discussions around problematic and undesirable outcomes, previously identified by [23]. For example, a prioritisation of performance and its consequent datafication leads to extremely reductionst pedagogical reforms and policies [21].…”