The Encyclopedia of Diplomacy 2018
DOI: 10.1002/9781118885154.dipl0068
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Digital Diplomacy

Abstract: Digital diplomacy represents a concurrent set of issues at the intersection of technology and diplomacy: how the practice and context of diplomacy is influenced by the availability of digital platforms for communication, information gathering, and analysis. The term asserts a pivot point in the evolution of diplomacy as much as the broader context of international relations, and the potential ascendance of public diplomacy as a significant instrument of statecraft. Digital diplomacy also provides an important … Show more

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Cited by 7 publications
(10 citation statements)
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“…Digital diplomacy suffers from definitional and conceptual ambiguity, with perspectives varying by discipline and their associated frameworks. One group of scholars ground their approaches in diplomacy studies but invoke broad, crossdisciplinary foci and their interaction with new technologies (e.g., Manor 2019;Bjola and Holmes 2015;Hayden 2018). In contrast, digital diplomacy can be associated with more specific practices like international public relations (Manor and Segev 2015).…”
Section: Digital Diplomacymentioning
confidence: 99%
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“…Digital diplomacy suffers from definitional and conceptual ambiguity, with perspectives varying by discipline and their associated frameworks. One group of scholars ground their approaches in diplomacy studies but invoke broad, crossdisciplinary foci and their interaction with new technologies (e.g., Manor 2019;Bjola and Holmes 2015;Hayden 2018). In contrast, digital diplomacy can be associated with more specific practices like international public relations (Manor and Segev 2015).…”
Section: Digital Diplomacymentioning
confidence: 99%
“…Digital diplomacy may alternatively stand apart from public diplomacy as it is traditionally understood. In this view, participatory communication technologies and the agency they supply to global citizens as participants in international relations demand the analysis of digital diplomacy as qualitatively new (Hayden 2018). An affordances perspective has rarely been applied to digital diplomacy, but the concept serves as an effective mechanism by which to distinguish its activities and thus conceptual significance.…”
Section: Technological Affordances and Digital Diplomacy As A Novel Phenomenonmentioning
confidence: 99%
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“…A new challenge for foreign policy makers is to accept technology as a leading factor towards new forms of public action that influences the way countries implement their foreign policy strategies. These new approaches in diplomatic communication are called digital diplomacy (Hayden, 2018). Digital diplomacy or eDiplomacy refers to the use of the Internet and information and communication platforms (social media, social networks and mobile applications) to help achieve foreign policy objectives (Natarajan, 2014).…”
Section: The Role Of Soft Power and Digital Tools Within Public Diplomacymentioning
confidence: 99%
“…In the age of globalization and the dominance of digital technologies, public diplomacy is no longer the prerogative of politicians as the number of agents of influence is constantly increasing. As Dev Lewis (2014) remarks, "already non-state actors -individuals, companies, NGOs, terrorists -are using digital tools and growing more powerful and active in shaping international affairs. Governments and diplomats no longer have a monopoly over international relations."…”
Section: Introductionmentioning
confidence: 99%