Digital Addiction in Organizations: Challenges and Policy Implications

Abstract

Digital addiction (DA) is an emerging problem with significant implications for organizations and individuals. However, studies of DA have been largely confined to individual situations, such as the impact on adolescent schoolwork, mental health and social interactions. Organizational studies of DA are rare. This study is intended to fill the gap by defining DA, examining current trends, challenges and impacts for organizations and employees, and by looking at how DA can be measured, and negative repercussions ameliorated. A typology is developed to explain differing organizational responses to employee DA, and steps are outlined to describe how it might be combatted.