2022
DOI: 10.31004/riggs.v1i1.5
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Dice Similarity and TF-IDF for New Student Admissions Chatbot

Abstract: CS is one of the most important functions of any client-related organization, whether a business or a school (customer service). Notably from the committee responsible for student selection, CS, on the other hand, has a very limited capacity to be handled by humans, which can reduce university satisfaction. Therefore, we require technological assistance, which in this case takes the form of an AI-based chatbot. The objective of this study is to design and develop a chatbot system utilizing… Show more

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Cited by 2 publications
(2 citation statements)
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References 6 publications
(9 reference statements)
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“…The F1 Score, precision, recall, and accuracy are the measurements used. According to research [1] [23] [24], the formulas used are equations 15, 16, and 18. At a threshold of 0.4, the dice similarity chatbot demonstrates that the method produces consistent f1-score results.…”
Section: Performance Measurementmentioning
confidence: 99%
See 1 more Smart Citation
“…The F1 Score, precision, recall, and accuracy are the measurements used. According to research [1] [23] [24], the formulas used are equations 15, 16, and 18. At a threshold of 0.4, the dice similarity chatbot demonstrates that the method produces consistent f1-score results.…”
Section: Performance Measurementmentioning
confidence: 99%
“…On weekdays and during business hours, the PMB Division only responds to inquiries. As a result, the PMB division was unable to adequately respond to the existing questions [1]. Prospective students' access to information becomes sluggish as a result.…”
Section: Introduction (10 Pt)mentioning
confidence: 99%