Diagnosing Organization Systems Model for Knowledge Workers Development in Malaysian Biotechnology Industry

Salem, Noraziyati Bazlin Binti Sheik; Yusof, Nor Ashikin Mohamed

doi:10.1016/j.sbspro.2013.06.486

Cited by 4 publications

(4 citation statements)

References 2 publications

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“…Hence, they can perform various functions and occupy multiple positions in their organizations. They can work as managers, representatives of traditional professions (e.g., doctors, lawyers, scientists, architects, or engineers) or associate professionals (e.g., programmers, IT analysts, designers, or financial consultants) [58,[73][74][75]. Usually, they are classified into two categories: knowledge workers (traditional professions) and data workers (managers and associate professionals) [14]; although, these membership boundaries are fluid and depend on the specific scope of work of each specialist.…”

Section: Knowledge Workers As Gold Collars Of Modern Organizationsmentioning

confidence: 99%

“…Usually, they are classified into two categories: knowledge workers (traditional professions) and data workers (managers and associate professionals) [14]; although, these membership boundaries are fluid and depend on the specific scope of work of each specialist. Importantly, they are those who perform tasks that require expert thinking and complex communication skills with the support of advanced technologies [75]. The mental models they use and the skills they possess come from advanced (usually higher and specialized) education, continuous on-the-job learning, and experience.…”

Section: Knowledge Workers As Gold Collars Of Modern Organizationsmentioning

confidence: 99%

“…IT professionals are the emanation of these regularities. The source of a sustainable competitive advantage in this industry is mainly the specialist knowledge of highly qualified experts: professionals understood to be knowledge workers [14,58,67,[73][74][75]. Therefore, they have a central role within their organization, especially in terms of tacit knowledge management.…”

Section: Strategic Role Of It Professionals In the Energy Companiesmentioning

confidence: 99%

“…They have high skills confirmed by formal education or appropriate certificates, and perform tasks that require expert knowledge, advanced interpersonal skills, especially communication. Moreover, they operate in two dimensions, real and virtual; therefore, they use advanced technologies in their daily work [75,159]. The interviewed knowledge workers (10.32% women, 89.68% men) have higher education (87.75%) and a degree mainly in IT (45.81%), engineering (39.35%).…”

Section: Phasementioning

confidence: 99%

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Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies

et al. 2021

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The energy sector is the epitome of Industry 4.0; therefore, it should be developed in line with the Industry 4.0 implementation framework and be managed according to the guidelines dedicated to knowledge-based enterprises. Under this model of evolution, the layers surrounding the technological aspects are first, knowledge management (in particular, its transfer), and then people, and culture. This study addresses two of the three identified levels by attempting to verify the organizational culture that supports professional knowledge transfer as the leading factor in effective specialist knowledge exchange in the energy sector. Recently, this sector has become highly dependent on IT solutions as the main factor for its development and security. A key role in this respect is played by IT professionals, whose attitudes and employee behavior are critical to the stability, efficiency, effectiveness, and security of IT systems in the energy companies. The purpose of this paper is to propose a theoretical construct, based on indicated norms and values as organizational culture foundation and cultural practices. This article also aims to analyze and diagnose the components that support the professional knowledge transfer in different groups of organizational stakeholders. Systematic analysis of the scientific literature, expert evaluation, and structured questionnaires were used to develop and verify the hypotheses. The research results supported the hypotheses that organizational culture tailored to the knowledge workers’ needs and expectations, influence the effective and efficient circulation of IT expert knowledge.

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Section: Knowledge Workers As Gold Collars Of Modern Organizationsmentioning

confidence: 99%

Section: Knowledge Workers As Gold Collars Of Modern Organizationsmentioning

confidence: 99%

Section: Strategic Role Of It Professionals In the Energy Companiesmentioning

confidence: 99%

Section: Phasementioning

confidence: 99%

See 2 more Smart Citations

Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies

et al. 2021

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Who is a “knowledge worker” – clarifying the meaning of the term through comparison with synonymous and associated terms

Surawski¹

2019

Management

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Summary The term “knowledge worker” has entered the language of management and economics, becoming popular or even fashionable. Consequently, its definitions are varied and often ambiguous or provisional – which makes it difficult to identify and research such employees. Deeper understanding of the term “knowledge workers” is required. One of the ways of defining a term is to define its semantic area through borders and overlaps with synonyms and “adjoining” terms. Such comparisons can help to deepen understanding of the central term and reveal its defining features. Therefore, two objectives were set in this study: 1) to compare “knowledge workers” and synonymous and associated terms specifying similarities, differences and areas of overlap, in order to find defining features of “knowledge workers”; and 2) to specify the synonymous and associated terms closest to knowledge workers and useful as proxies for research purposes. A group of 15 synonyms was selected, including historical and presently applied terms, proposed by various researchers or used in popular language. These terms were first characterized, and then compared to knowledge workers in terms of similarities, differences and areas of overlap. Comparison pointed to a number of features strongly related to knowledge work. Based on them, a sketch definition was proposed: Knowledge workers work mainly on symbols (representations), transforming them in cognitive processes, which is the main source of added value. To do that, they must command a large body of knowledge equivalent to university education, understood and internalised, grounded in experience and consequently updated. They perform complex tasks, focus on problem-solving, creating knowledge, distributing it and applying to achieve results. They broadly use documents and ICT, and require high level of autonomy. With respect to the second aim of the study, there are several terms closer in meaning to knowledge workers. Terms with most similarities and least differences include specialists and experts. Of these, specialists have most similarities, while experts are a narrower, more advanced type of specialists. In terms of overlap, categories closest to knowledge workers seem to be specialists/ professionals (wider) and professionals (narrower) – both are large sub-sets of knowledge workers, with specialists leaving fewer remainders. As far as identifiability is concerned, terms related to classifications of occupations are those better defined. Among them, “white-collars”, knowledge producers and distributors, and information workers were measured in older classifications, while specialists/ professionals and managers are categories measured today. Both are defined in detail in ISCO-08, making them identifiable also at the organisational level. Statistics of specialists and managers are gathered regularly in most countries belonging to ILO and are easily accessible. Concluding, specialists/ professionals (wider) are the best proxy group for researching knowledge workers: they possess almost the same key features, overlap closely, leaving smallest remainder, and are defined in detail in an international classification used worldwide to measure their national populations. Selecting a random member of the group, one is practically certain to find a knowledge worker.

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The Emergence of Knowmads from the Knowledge Workers

Iliescu

2021

Management Dynamics in the Knowledge Economy

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The purpose of this paper is to contribute to the academic advances in the knowledge management field, by increasing the understanding of the knowmad workforce. Knowledge economy represents the context in which organizations and individuals strive to learn continuously, to remain competitive, and to reach success. In this context, knowledge management joins other management specializations in the dedicated quest of optimizing organizational knowledge dynamics. Over the past decades, in close connection with unpredictable developments in all facets of our lives, which impact the business environment as well, a new typology of workers is being recognized in the knowledge management literature. The knowmads are emerging from the knowledge workers in a context of an intensified knowledge economy and they are developing skills and competencies that are suitable for the global markets, becoming autonomous, innovative, highly adaptable, and entrepreneurial members of the organizations, as this study proves. The research objective of this paper is to find and analyze the core conditions that favor the emergence of the knowmads from the knowledge workers. Through extensive literature review and by using data analysis software, key concepts are identified in close relation with knowmads. In the first part the intensification of the knowledge economy in Society 3.0 is analyzed from a critical perspective while, in the second part, the significant skills and competencies shift is being discussed. The working hypothesis of this research is that knowmads represent a new type of knowledge worker. Therefore, a comparison between the two worker groups from a skill, competencies, and attributes perspective was also implemented for increased methodological coherence. As this paper shows, in the intensified and global knowledge economy environment and under the forces of digitalization, technologization, new key competencies become essential within organizations. The holders of these competencies prove to be the knowmads, the new workers’ group emerging from the knowledge workers in the late 21st century.

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Diagnosing Organization Systems Model for Knowledge Workers Development in Malaysian Biotechnology Industry

Cited by 4 publications

References 2 publications

Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies

Organizational Culture as a Prerequisite for Knowledge Transfer among IT Professionals: The Case of Energy Companies

Who is a “knowledge worker” – clarifying the meaning of the term through comparison with synonymous and associated terms

The Emergence of Knowmads from the Knowledge Workers

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