Development, Teaching, and Evaluation of a Consultation Structure Model for Use in Veterinary Education

The structure of the small animal consultation

“…, Radford et al . , Mossop & Gray ), commonly in the form of the Calgary‐Cambridge model (Silverman & Kurtz , Adams & Kurtz , Kurtz ). Although the Calgary‐Cambridge model concentrates on communication in the consultation, the physical examination has now been incorporated into the model to facilitate integration with the tasks of the consultation (Kurtz et al .…”

‘Informed consent’ – how do we get it right?

“…Whilst ethical principles strongly underpin any procedure for gaining informed consent, effective and thoughtful communication skills also play a vital role. If we look at the ‘Guide to the Veterinary Consultation based on the Calgary Cambridge Model’ (Radford et al, (), a gold standard framework for teaching and practising consultation communication skills, there are several key areas that should be addressed.…”

A qualitative study to explore communication skills in veterinary medical education

“…The veterinary consult can be described as tripartite, involving the owner, patient and the veterinarian 9. Shaw and colleagues 3 acknowledge that whilst there are similarities there are also contextual differences.…”

“…The most obvious, of course, is that the patient is an animal. Radford and colleagues9 included the need to attend to the animal’s comfort, establishing the role and purpose of the animal to the owner and using the animal to build a relationship with the client. Shaw et al3 also list aspects of the human-animal bond, which might be comparable to, but are not the same as the parent-child bond; euthanasia and the challenges that brings for both the client and also the veterinarian; the death of patients, which is far more frequent for veterinarians than most medical practitioners (dependent on specialty); and financial considerations which might result in the withholding of treatment or the euthanasia of an animal, situations that do not occur as a matter of course in human medicine, particularly in countries like Australia.…”