Development plans replace performance reviews at Harvey hotels

Beckert, Johannes

doi:10.1016/0010-8804(91)90102-w

Cited by 3 publications

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“…Could replacing development plans with performance review impact job stimulation? (Beckert and Walsh 1991) or resolving staff conflicts makes it stimulating (Manisha 2007). What is the situation with regard to employees in the luxury hotels in India where the current turnover is 20% generally in all hotels and 12% specifically in the luxury sector (Ministry of Tourism 2012)?…”

Section: H1: There Is a Negative Linear Relationship Between Employeementioning

confidence: 99%

Staff turnover in hotels: Exploring the quadratic and linear relationships

2015

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Section: H1: There Is a Negative Linear Relationship Between Employeementioning

confidence: 99%

Staff turnover in hotels: Exploring the quadratic and linear relationships

2015

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Effective performance management systems current criticisms and new ideas for employee evaluation

Gliddon¹

2004

Nonprofit Management Leadership

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Turnover in the hospitality industry: can reciprocity solve the problem?

Faldetta

Fasone

Provenzano

2013

PASOS

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Turnover is one of the major problems for the hospitality industry, with many negative impacts on the organizations. Human resources management practices, in particular organizational commitment and job satisfaction, are often indicated as possible instruments to make turnover rates lower. Reciprocity could be a powerful instrument of governance of the employment relationship. When employees perceive their employers' sincere commitment to them exceeding their expectations, the employees will be more likely to demonstrate stronger commitment to their organizations. The main aim of this theoretical article is to show how reciprocity can strengthen the employment relationship, so increasing job satisfaction and commitment, and so contributing to decrease turnover rates. Volumen de negocios en la industria de la hospitalidad: la reciprocidad puede resolver el problema?Resumen: Las pérdidas de empleados es uno de los principales problemas para la industria del turismo, con muchos impactos negativos en las empresas. Las prácticas de gestión de recursos humanos, en particular, el compromiso organizacional y la satisfacción en el trabajo, a menudo, se indican como posibles instrumentos para que las tasas de rotación no sean más bajas. La reciprocidad puede ser un poderoso instrumento de gestión de la relación de trabajo. Cuando los empleados perciben el compromiso como elemento clave, que puede superar sus expectativas, los empleados estarán más dispuestos a demostrar un mayor compromiso para con su organización. El objetivo principal de este artículo teórico es mostrar cómo la reciprocidad puede fortalecer la relación de trabajo, lo que aumenta la satisfacción laboral y el compromiso, y así contribuir a disminuir las tasas de rotación. Palabras -clave:Pérdidas, industria turística, reciprocidad, relación laboral; lugar de trabajo 584 Turnover in the hospitality industry … Turnover in the hospitality industry …

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Development plans replace performance reviews at Harvey hotels

Abstract: Emphasis on personal development, individual abilities, and achieving goals creates sharper employees, better managers, and superior guest service.

Cited by 3 publications

References 0 publications

Staff turnover in hotels: Exploring the quadratic and linear relationships

Staff turnover in hotels: Exploring the quadratic and linear relationships

Effective performance management systems current criticisms and new ideas for employee evaluation

Turnover in the hospitality industry: can reciprocity solve the problem?

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