Development of the Maturity Matrix Dentistry (MMD): a primary care dental team development tool

Barnes, Emma; Howells, E; Marshall, Kelly; Bullock, Alison Deborah; Cowpe, Jon; Thomas, Hannah Sian

doi:10.1038/sj.bdj.2012.523

Cited by 7 publications

(8 citation statements)

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“…Reducing the size and complexity of the SOSET also enhanced its suitability as a 'lunch and learn' exercise. The SOSET contributed two-hours verifiable CPD and its outcomes map to GDC Learning Outcomes B and C. (27) Drawbacks to the SOSET process remain similar to those reported for MMD (21); it requires a level of engagement from all team members in order to make the discussions productive for the practice and it relies on team members seeing their planned changes. In addition, the topic of the SOSET may be difficult for some practices or team members with negative opinions or experiences of teamwork.…”

Section: Discussionmentioning

confidence: 90%

“…(18)(19)(20) In 2011, Wales Deanery working in collaboration with Welsh Government adapted the process for use with general dental practice teams as the Maturity Matrix Dentistry (MMD), focusing on core quality and safety issues. (21) Supported by a facilitator, the dental team meet to discuss the MMD matrix. The matrix is a table with each column heading representing an individual "domain", and within each domain there are a number of scaling descriptive criteria.…”

Section: The Mm(d)mentioning

confidence: 99%

“…The Skills-Optimisation Self-Evaluation Toolkit (SOSET) (22) was developed in collaboration with Health Education and Improvement Wales (HEIW), previously Wales Deanery, as part of a wider project exploring teamwork in general dental practices, funded by Health and Care Research Wales (HCRW). (23) Drawing upon the established MMD method, (21) SOSET was developed to enable the whole dental team to critically review how they address skill-mix in delivery of patient-centred oral healthcare in their practice and identify practical ways of improving. This paper outlines the process of developing the SOSET and explores its usefulness to general dental practice teams.…”

Section: The Mm(d)mentioning

confidence: 99%

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A whole-team approach to optimising general dental practice teamwork: development of the Skills Optimisation Self-Evaluation Toolkit (SOSET)

et al. 2020

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Introduction Studies across the health service reveal benefits of teamwork and barriers to its optimal use. Drawing upon the established Maturity Matrix Dentistry method, Skills Optimisation Self-Evaluation Toolkit (SOSET) was developed to enable the whole dental team to critically review how they address skill-mix in delivery of patient-centred oral healthcare in their practice. This paper outlines the development of the SOSET and explores its usefulness to general dental practice teams. Methods Research literature and interview data from general dental practice teams were coded for high-level factors (positive and negative) influencing teamwork. We used this coding to identify skill-mix domains, and within each, define criteria. The SOSET process was refined following consultations with dental professionals and piloting. Results Eighty-four papers were coded, and 38 dental team members were interviewed across six sites. The SOSET matrix was developed containing 9 domains reflecting the use of skill-mix, each containing 6 development level criteria. The domains addressed factors such as team beliefs on skill-mix and knowledge of team members' scope of practice, patient demand, the business case, staffing and training, and the practice premises. The process was piloted in 11 practices across South Wales and feedback was received from 92 staff members. Results showed that the SOSET process was straightforward, that the whole team could contribute to discussion and that it would be used to improve practice. Following piloting, four domains were merged into 2 new domains and the number of criteria within all domains was reduced and the wording simplified (7 domains, with 4 criteria each). Conclusion We used a systematic and rigorous process to develop SOSET to support dental teams to progress their teamwork practices. Its usefulness was demonstrated in the pilot. The SOSET is now being offered to general dental practices across Wales.

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Section: Discussionmentioning

confidence: 90%

Section: The Mm(d)mentioning

confidence: 99%

Section: The Mm(d)mentioning

confidence: 99%

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A whole-team approach to optimising general dental practice teamwork: development of the Skills Optimisation Self-Evaluation Toolkit (SOSET)

et al. 2020

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“…An interesting question for the future is whether changes in the dental contract will herald an increase in the employment of hygienists and therapists and as a corollary, lead to an increase in the uptake of CPD. In Wales, we have piloted the in‐practice clinical governance tool, Maturity Matrix Dentistry , which is used by the dental team to assess the performance of their practice against the clinical governance subject areas. This may also provide additional evidence of continuing education, as well as valuable evidence of good practice, for use in an appraisal‐led revalidation process.…”

Section: Conclusion and Implications For Future Studiesmentioning

confidence: 99%

An evaluation of CPD activity of dentists in Wales

Bailey

Bullock

Cowpe

et al. 2012

Eur J Dental Education

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“…Subsequent studies adapted MMs for use in several European countries, such as the International Family Practice Maturity Matrix (Elwyn et al, 2010). A version developed for dentistry (the Maturity Matrix Dentistry) includes 12 domains (Barnes et al, 2012). In the United Kingdom, Cardiac Genetics Nurses used an MM to track progress in the development of inherited cardiac conditions services.…”

Section: Introductionmentioning

confidence: 99%

A Maturity Matrix for Nurse Leaders to Facilitate and Benchmark Progress in Genomic Healthcare Policy, Infrastructure, Education, and Delivery

Tonkin

Calzone

Badzek

et al. 2020

J of Nursing Scholarship

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Purpose Nurse leaders driving strategic integration of genomics across nursing need tools and resources to evaluate their environment, guide strategies to address deficits, and benchmark progress. We describe the development and pilot testing of a self‐assessment maturity matrix (MM) that enables users to benchmark the current state of nursing genomic competency and integration for their country or nursing group; guides the development of a strategic course for improvement and implementation; and assesses change over time. Design Mixed‐methods participatory research and self‐assessment. Methods During a 3‐day workshop involving nursing experts in health care and genomics, a genomic integration MM grid was built by consensus using iterative participatory methods. Data were analyzed using descriptive techniques. This work built on an online survey involving the same participants to identify the critical elements needed for “effective nursing which promotes health outcomes globally through genomics.” Findings Experts from 19 countries across six continents and seven organizations participated in item development. The Assessment of Strategic Integration of Genomics across Nursing (ASIGN) MM incorporates 55 outcome‐focused items serving as subscales for six critical success factors (CSFs): education and workforce; effective nursing practice; infrastructure and resources; collaboration and communication; public/patient involvement; policy and leadership. Users select their current circumstances for each item against a 5‐point ordinal scale (precontemplation to leading). Nurses representing 17 countries undertook matrix pilot testing. Results demonstrate variation across CSFs, with many countries at the earliest stages of implementation. Conclusions The MM has the potential to guide the strategic integration of genomics across nursing and enables additional assessments within and between countries to be made. Clinical Relevance Nurse leadership and direction are essential to accelerate integration of genomics across nursing practice and education. The MM helps nurse leaders to benchmark progress and guide strategic planning to build global genomic nursing capacity.

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Development of the Maturity Matrix Dentistry (MMD): a primary care dental team development tool

Cited by 7 publications

References 7 publications

A whole-team approach to optimising general dental practice teamwork: development of the Skills Optimisation Self-Evaluation Toolkit (SOSET)

A whole-team approach to optimising general dental practice teamwork: development of the Skills Optimisation Self-Evaluation Toolkit (SOSET)

An evaluation of CPD activity of dentists in Wales

A Maturity Matrix for Nurse Leaders to Facilitate and Benchmark Progress in Genomic Healthcare Policy, Infrastructure, Education, and Delivery

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