Development of hybrid quality function deployment-analytical network process framework for e-services strategy formulation

Pusparani, Nilam Amalia; Hidayanto, Achmad Nizar; Purwandari, Betty; Budi, Nur Fitriah Ayuning; Setiawan, Suryana; Kosandi, Meidi

doi:10.1504/eg.2020.110608

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Overview Of the Qfd Methods And Related Developments2

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2022

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“…The tool of network science provides further information about the importance of the elements and bottlenecks of the network [56] . The joint application of QFD and analytical network process (QFD-ANP) [57] , artificial neural network (ANN) [4] have been studied. The joint application of QFD and ANP has been utilized, for example, in e-service strategy formulation [57] .…”

Section: Overview Of the Qfd Methods And Related Developmentsmentioning

confidence: 99%

“…The joint application of QFD and analytical network process (QFD-ANP) [57] , artificial neural network (ANN) [4] have been studied. The joint application of QFD and ANP has been utilized, for example, in e-service strategy formulation [57] . A zero-one goal programming methodology has been introduced that also includes the importance levels of development parameters (correlation matrix), which are derived using the “ANP, cost budget, extendibility level, and manufacturability level goals” to determine the development parameters to be considered in designing the product [58] .…”

Section: Overview Of the Qfd Methods And Related Developmentsmentioning

confidence: 99%

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