volume 24, issue 3, P319-343 2020
DOI: 10.1108/mbe-07-2019-0071
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Vijay Kumar Shrotryia, Upasana Dhanda

Abstract: Purpose Employee engagement has become a hot topic among the global workforce. Both academicians and practitioners tout engagement to have a positive impact on individual and organizational performance. However, despite the enhanced interest, the stagnant engagement levels worldwide pose a grave concern for the researchers. Numerous overlapping and inconsistent definitions of employee engagement lead to a conceptual chaos resulting in poor operationalization of the construct. The purpose of this paper is to d…

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