Development of Automated Knowledge Management Model (AKMM)

Abstract

In this continuous changing world where the only constant is change, automation has become the part of intellectual contempory business world. Organizations are using software, hardwares and machines as helping tools that support them to achieve and complete tasks and processes automatically. This research paper reviews literature by following methodology given by Jesson et al. (2011). Doing Your Literature Review: Traditional and Systematic Techniques. Sage, Los Angeles]. Selected research papersthat are related to data, knowledge, types of knowledge, wisdom, intelligence, knowledge pyramid, knowldge management process, and knowledge automation are reviewed. The review of literature finds the linkage between knowledge automation and knowledge management process which ends up developing automated knowledge management model (AKMM).