Development of an inter-generational business sustainability framework for family-owned passenger bus companies in Zimbabwe.

Abstract

This work is especially dedicated to my dear wife, Abigail Chipere, and children, Tinotendaishe Farai, Rumbidzo Mitchelle and Tinomudaishe Kelvin. It is meant to inspire you my children in your studies. I also hope that this framework will be useful to you and the generations to come in the preservation and continued growth of whatever the little wealth we have. My parents, the lates, Takaindisa Zindora and Tendai, this is also for you. Your memories continue to guide my life. Dad, for your love of reading, I wish you could have been here to witness me complete this journey.iii COPYRIGHTNo part of this dissertation may be reproduced, stored in any retrieval system, or transmitted in any form or by any means for scholarly purposes without prior written permission of the author or University of KwaZulu Natal on behalf of the author. iv ACKNOWLEDGEMENTS I would like to express my sincere gratitude to all the people who have made the compilation of this dissertation a success. Professor Emmanuel Mutambara, my main supervisor, I salute your patience, commitment, encouragement, and the proficient guidance throughout this research. Without you I would not have gotten a place at University of KwaZulu Natal, and this dissertation would not have been a successyou returned edits and comments in record time. The same for Dr. Christopher Chikandiwa, my co-supervisor, you provided guidance, and you were a pillar of encouragement throughout. Messrs. Misheck Diza and Alois Matongo and brothers in law, Jameson, and Aron Gotora, also deserve great mention for all the support they provided. The Gotoras, being domiciled in South Africa, always provided financial and payments convenience assistance timeously for smooth academic registration as was required. With Mr Misheck Diza, because of time constraints, we spent sleepless nights discussing and exchanging notes on issues of this dissertation. It would be unfair not to mention Mr. Misheck Diza's wife for the family time she sacrificed as dad was on matters of this research. Mr Alois Matongo constantly enquired on progress giving impetus for actionat one time instructed me to drop everything else and devote my entire attention to this thesis.I owe it heavily too to all the participants of this research for both the in-depth interviews and survey questionnaire responses, for without their precious time they sacrificed, this project would not have been possible. Respondents for the interviews exercised great patience throughout all the questions. It is also befitting for me here to thank the entire UKZN staff, including Academic Leaders, for the efforts they generously provided in their various capacities. I would like to thank my dear wife, Abigail, and family, for the innumerable support rendered as I pursued my studies for this doctoral degree. Finally, I humbly beg for forgiveness from all those who deserve mention but whose names I have forgotten to include on this list.