Development of an Instrument for Measuring Rapport

The Effects of Assertive Training on Counselor Trainees

“…Third, client perceptions of counseling effectiveness were measured subsequent to treatment using the Counseling Evaluation Inventory (CEI) (Linden, Stone, & Shertzer, 1965). The CEI is a refinement of the I nterview Rating Scale developed by Anderson and Anderson (1962) and measures three factors: counseling climate, counselor comfort, and client satisfaction. Assertive training was aimed at promoting client comfort and satisfaction by training counseling students to be more open, genuine, and concrete, while at the same time helping them to become more relaxed and self-confident.…”

Effects of Observation and Evaluation on Anxiety in Beginning Counselors: A Social Facilitation Analysis

“…Sasfy & Okun, 1974). What we are here calling "strength of correct responses" was made operational in terms of counselor scores on the Interview Rating Scale (Anderson & Anderson, 1962) and the Therapist Error Check List (Matarazzo, Phillips, Wiens, & Saslow, 1965). Finally, Schauer sought to minimize random error by standardizing the performance of the "client"; he accomplished this by using actors trained to behave as clients in carefully controlled ways.…”

Counselor Characteristics and Effectiveness in Serving Economically Disadvantaged and Advantaged Males

“…The CEI is the result of an effort by Linden, Stone, and Shertzer ( 1965) to modify and refine the Interview Rating Scale, devised by Anderson and Anderson (1962), for client use. The response format to the 21-item CEI is a 5-point Likert scale on which clients rated their percep-tions of the counseling relationship.…”