“…Organisations must innovate in their work tasks, implement new policies, and undergo transformation ( Van der Voet, Kuipers & Groeneveld, 2015;Van der Voet, Steijn & Kuipers, 2016) to provide adequate responses to their organisational progress and sustainability (Mohamad et al, 2023;Rodríguez-Sabiote et al, 2020). Consistent with the country's aspirations to enhance the workforce, highly skilled and knowledgeable (Knies & Leisink, 2013;Tafvelin et al, 2019), organisational employees need to equip themselves with a positive attitude, relevant skills, and knowledge through human resource development programmes designed based on competency development and continuous learning (Mohamad et al, 2023;Rodríguez-Sabiote et al, 2020).…”