2017
DOI: 10.17135/jdhs.2017.17.2.150
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Development of a Job Competency Model of a Dental Intermediary-Manager Using the Delphi Method

Abstract: The purpose of this study was to identify job competencies of a dental intermediary-manager and to develop a job competency model. First, job competencies were extracted from literature review. Next, a focus group interview was conducted with a total of 5 people to prepare a draft of job competency model for dental intermediary-manager. Finally, a Delphi survey was conducted with 32 panels. A job competency model for dental intermediary-manager consisted of 6 groups which were dental business management, medic… Show more

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Cited by 2 publications
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“…Some dental hygienists mentioned temporary crown making, implant surgery assistance, digital radiographs taking, and national health insurance claims had to be included in the curriculum. Moon and Lim 16) wrote that Korean dental hygienists needed competencies for dental intermediary-managers as follows: dental business management, treatment support, human resources management, communication and customer management, leadership, and self-control. Nevertheless, none of them has been leaned in the curriculum properly because they were not tested in the national board examination.…”
Section: Kimmentioning
confidence: 99%
“…Some dental hygienists mentioned temporary crown making, implant surgery assistance, digital radiographs taking, and national health insurance claims had to be included in the curriculum. Moon and Lim 16) wrote that Korean dental hygienists needed competencies for dental intermediary-managers as follows: dental business management, treatment support, human resources management, communication and customer management, leadership, and self-control. Nevertheless, none of them has been leaned in the curriculum properly because they were not tested in the national board examination.…”
Section: Kimmentioning
confidence: 99%