Development of a consumer constructed scale to evaluate mental health service provision

Abstract

The questionnaire was developed in accordance with an evaluation framework of consumer directed evaluation of mental health services. The final questionnaire consists of 26 items. It has satisfactory internal consistency and appeared to be useful with inpatients and outpatients. Further research will be performed to establish its test-retest reliability and criterion validity.

Experiences of patient‐centred care in alcohol and other drug treatment settings: A qualitative study to inform design of a patient‐reported experience measure

“…The development of the PREM for addiction treatment (PREMAT) followed a structured process of development guided by recommendations . As such, consumers were involved at all stages of questionnaire development, which enhanced the content validity of the measure . The inclusion of open‐ended items further enhances the content validity of the measure by allowing the opportunity to capture patient experiences that are not included in the PREMAT statements.…”

“…The development of the PREM for addiction treatment (PREMAT) followed a structured process of development guided by recommendations [18,20]. As such, consumers were involved at all stages of questionnaire development, which enhanced the content validity of the measure [32].…”

A scoping review: The utility of participatory research approaches in psychology

“…HIV/AIDS-focused research teams worked with staff of partner organizations to undertake recruitment (e.g., Bowden et al, 2006;Lesch, Singh, Kafaar, Swartz, & Menezes, 2013), used respondent-driven and network-type sampling methods (MacQueen et al, 2015;Mill et al, 2010), and undertook methods, such as peer ethnography (Hawkins, Price, & Mussá, 2009), that are inherently participatory in their approach to recruitment and data collection. Industrial/organizational research also engaged participants in recruitment, such as by involving participating workers in hosting workshops (Beardwood et al, 2005) or focus groups (Oades, Law, & Marshall, 2011) for other workers, and using participants to establish contact with other potential participants (Bridges & Meyer, 2007). Similarly, some researchers (e.g., Guishard et al, 2005;Levac, 2013;Maglajlic, 2010;Mooney-Somers et al, 2015;Puig, Erwin, Evenson, & Beresford, 2015;Wershler & Ronis, 2015) described training youth to recruit other youth who then conducted interviews with their peers.…”

Directions for Future Patient-Centered and Comparative Effectiveness Research for People With Serious Mental Illness

“…For example, Oades et al 175 developed a consumer-constructed scale to evaluate mental health service provision; Ochocka and colleagues 175,176 developed a participatory action project involving consumers and professionals; Reeve et al 177 described and analyzed their experiences as consumer-researchers within a community mental health research project; and Love et al 178 developed and implemented a user satisfaction survey in an inner-city community mental health center. Each of these examples adds to the evidence base for the feasibility, challenges, and utility of consumer involvement in service evaluation.…”

“…The Mental Health Confidence Scale was recommended due to its good psychometric qualities combined with its clinical usefulness. Oades et al 175 also sought to develop a scale that would measure mental health service provision using consumer input and a consumer-directed evaluation framework. Eleven themes were assessed, yielding two factors, which the researchers named empowerment and dehumanization.…”