Development of a Change Management Instrument for the Implementation of Technologies

Abstract

The manufacturing industry is increasingly being dominated by information and communication technology, leading to the development of cyber-physical systems. Most existing frameworks on the assessment of such technological advancements see the technology as a solitary system. However, research has shown that other environmental factors like organizational processes or human factors are also affected. Drawing on the sociotechnical systems approach, future technologies could be evaluated using scenarios of digitized work. These scenarios can help classify new technologies and uncover their advantages and constraints in order to provide guidance for the digital development of organizations. We developed an instrument for evaluating scenarios of digitized work on the relevant dimensions ‘technology’, ‘human’ and ‘organization’ and conducted a quantitative study applying this instrument on three different scenarios (N = 24 subject matter experts). Results show that our instrument is capable of measuring technological, human and organizational aspects of technology implementations and detecting differences in the scenarios under investigation. The instrument’s practical value is significant as it enables the user to compare and quantify scenarios and helps companies to decide which technology they should implement.

With a Little Help From Change Management

“…In recent years, one of the strongest drivers of change was probably the increasing digitalization of work processes (Cascio & Montealegre, 2016;Parker & Grote, 2020;Schlicher et al, 2020). To ensure the successful implementation of technologies, this should be accompanied by change management (Mlekus et al, 2018). Change management refers to activities that support the development of an organization from its present state to a desired future state (Stouten et al, 2018).…”

Manajemen Perubahan Dalam Meningkatkan Kinerja Koperasi Di Kabupaten Purbalingga

“…Budaya organisasi yang baik akan menghasilkan kesepakatan bersama dalam organisasi, serta dapat mengarahkan pikiran dan tindakan anggota dengan lebih mudah. Mlekus et al (2018) menyebutkan bahwa ada tiga alasan mengapa partisipasi karyawan bermanfaat bagi keberhasilan suatu proses perubahan. Pertama, pemahaman proses perubahan untuk berubah dan perilaku yang mendukung perubahan.…”

Arbeit 4.0 in der Produktentstehung mit IviPep

“…Hierbei sind insbesondere die Leitthemen der autonomen Generierung von Maschinendaten sowie der optimierten Entscheidungsfindung für menschliche Akteure durch die Visualisierung dieser Daten interessant. Hierbei können, neben der entwickelten Softwarelösung, auch die im Projekt IviPep erarbeiteten methodischen Kenntnisse, wie etwa die Workshops zur Erfassung neuer Szenarien [20], einen wertschöpfenden Beitrag leisten.…”