Development and validation of a new tool to identify factors that influence users’ motivation toward the use of teleconsultation systems: A modified Delphi study

Almathami, Hassan Khader Y.; Win, Khin Than; Vlahu‐Gjorgievska, Elena

doi:10.1016/j.ijmedinf.2021.104618

Cited by 7 publications

(4 citation statements)

References 81 publications

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“…This review suggests that existing literature on digital health adoption behaviour is mainly based on the TAM. This model suggests that users' acceptance of technology depends on their Behavioural Intention (Almathami et al, 2022; Kamal et al, 2020; Li, 2020; Rajak & Shaw, 2021; Swan et al, 2019). Apart from TAM, the UTAUT theory and UTAUT2 were also actively used by researchers to explain the adoption behaviour (Alam, Hoque, et al, 2020; Alam, Hu, et al, 2020; Arfi et al, 2021; Badran, 2019; Gu et al, 2021; Huang & Yang, 2020).…”

Section: Discussionmentioning

confidence: 99%

Consumer adoption of digital health services: A systematic literature review and research agenda

Goel,

Singh,

Taneja

et al. 2024

Int J Consumer Studies

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Digital health services (DHSs) have revolutionized the healthcare sector to provide quality care facilities that are affordable, efficient, and universally accessible. By making patients the focus of the healthcare delivery process, these services can offer more personalized and effective health solutions and thus facilitate a more robust and resilient health ecosystem. The adoption of these services increased manifold during the COVID‐19 pandemic and gained immense attention from researchers across the globe. Despite this, there is limited knowledge about the facets of DHS adoption from the consumers' perspective. Thus, it is imperative to synthesize the extant literature to provide a holistic view of DHS adoption. This article offers an organized, retrospective view of the DHS literature, using a framework‐based systematic review approach to identify factors contributing to DHS adoption from the consumers' perspective. To do this, 63 articles from the Web of Science database over the last 23 years were systematically reviewed using two well‐known organising frameworks. The Antecedents‐Decisions‐Outcomes framework uncovers the known associations of constructs in the DHS literature. Followed by the theories‐contexts‐methods framework that offers information on the theoretical, contextual, and methodological approaches applied in the DHS research. Additionally, the article identifies the major gaps in the existing body of literature and offers a few recommendations for future investigation for researchers and practitioners in the fields of consumer behaviour, technology, and health management. The global perspective of this review has multiple ramifications that can foster a more sustainable healthcare system by giving insight into consumers' perspectives.

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Section: Discussionmentioning

confidence: 99%

Consumer adoption of digital health services: A systematic literature review and research agenda

Goel,

Singh,

Taneja

et al. 2024

Int J Consumer Studies

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“…The Delphi method has been used widely in relevant public health research – including digital health research – to reach consensus among experts when there is a lack of agreement and to assist with the development of knowledge tools. 32 – 44 The study received ethical approval from the Research Ethics Committee, Universitat Oberta de Catalunya (CE22-AA60, CE23-TE12).…”

Section: Methodsmentioning

confidence: 99%

Selection of criteria for a telemedicine framework for designing, implementing, monitoring and evaluating telemedicine interventions: Validation using a modified Delphi process

Katz,

Robles,

Novillo-Ortiz

et al. 2024

DIGITAL HEALTH

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Objectives The call to scale up telemedicine services globally as part of the digital health transformation lacks an agreed-upon set of constructs to guide the implementation process. A lack of guidance hinders the development, consolidation, sustainability and optimisation of telemedicine services. The study aims to reach consensus among telemedicine experts on a set of implementation constructs to be developed into an evidence-based support tool. Methods A modified Delphi study was conducted to evaluate a set of evidence-informed telemedicine implementation constructs comprising cores, domains and items. The study evaluated the constructs consisting of five cores: Assessment of the Current Situation, Development of a Telemedicine Strategy, Development of Organisational Changes, Development of a Telemedicine Service, and Monitoring, Evaluation and Optimisation of Telemedicine Implementation; seven domains: Individual Readiness, Organisational Readiness, Clinical, Economic, Technological and Infrastructure, Regulation, and Monitoring, Evaluation and Optimisation; divided into 53 items. Global telemedicine specialists ( n = 247) were invited to participate and evaluate 58 questions. Consensus was set at ≥70%. Results Forty-five experts completed the survey. Consensus was reached on 78% of the constructs evaluated. Regarding the core constructs, Monitoring, Evaluation and Optimisation of Telemedicine Implementation was determined to be the most important one, and Development of a Telemedicine Strategy the least. As for the domains, the Clinical one had the highest level of consensus, and the Economic one had the lowest. Conclusions This research advances the field of telemedicine, providing expert consensus on a set of implementation constructs. The findings also highlight considerable divergence in expert opinion on the constructs of reimbursement and incentive mechanisms, resistance to change, and telemedicine champions. The lack of agreement on these constructs warrants attention and may partly explain the barriers that telemedicine services continue to face in the implementation process.

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“…Second, various MCDM methods have been used in the field of eHealth, such as partial least squares structural equation modeling (PLS-SEM), DEMATEL-based analytic network process (ANP), AHP, TOPSIS, JD-AHP, Delphi and ISM-MICMAC (cross-impact multiplication applied to classification), as shown in Table 2 (Hoque et al, 2017;Chen and Wu, 2020;Almathami et al, 2022). However, interrelationships and interdependencies between barriers have seldom been analyzed.…”

Section: Research Gaps and Conceptual Framework Developmentmentioning

confidence: 99%

“…Second, various MCDM methods have been used in the field of eHealth, such as partial least squares structural equation modeling (PLS-SEM), DEMATEL-based analytic network process (ANP), AHP, TOPSIS, JD-AHP, Delphi and ISM-MICMAC (cross-impact multiplication applied to classification), as shown in Table 2 (Hoque et al. , 2017; Chen and Wu, 2020; Almathami et al. , 2022).…”

Section: Literature Reviewmentioning

confidence: 99%

Does the transcultural problem really matter? An integrated approach to analyze barriers to eHealth SMEs’ development

Zhao

Suklan

Liu

et al. 2023

IJEBR

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PurposeIn a competitive environment, eHealth small and medium-sized enterprises’ (SMEs’) barriers to survival differ from those of large enterprises. Empirical research on barriers to eHealth SMEs in less prosperous areas has been largely neglected. This study fills this gap by employing an integrated approach to analyze barriers to the development of eHealth SMEs. The purpose of this paper is to address this issue.Design/methodology/approachThe authors collected data through semi-structured interviews and conducted thematic analysis to identify 16 barriers, which were used as inputs into total interpretive structural modeling (TISM) to build interrelationships among them and identify key barriers. Cross-impact matrix multiplication applied to classification (MICMAC) was then applied validate the TISM model and classify the 16 barriers into four categories.FindingsThis study makes significant contributions to theory by identifying new barriers and their interrelationships, distinguishing key barriers and classifying the barriers into four categories. The authors identify that transcultural problems are the key barrier and deserve particular attention. eHealth SMEs originating from regions with cultural value orientations, such as hierarchy and embeddedness, that differ from the UK’s affective autonomy orientation should strengthen their transcultural awareness when seeking to expand into UK markets.Originality/valueBy employing an integrated approach to analyze barriers that impede the development of eHealth SMEs in a less prosperous area of the UK, this study raises entrepreneurs’ awareness of running businesses in places with different cultural value orientations.

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Development and validation of a new tool to identify factors that influence users’ motivation toward the use of teleconsultation systems: A modified Delphi study

Cited by 7 publications

References 81 publications

Consumer adoption of digital health services: A systematic literature review and research agenda

Consumer adoption of digital health services: A systematic literature review and research agenda

Selection of criteria for a telemedicine framework for designing, implementing, monitoring and evaluating telemedicine interventions: Validation using a modified Delphi process

Does the transcultural problem really matter? An integrated approach to analyze barriers to eHealth SMEs’ development

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