Development and validation of a tool to measure job satisfaction among preventive medicine workers in northern Vietnam

Quynh, Anh Nguyen; Dunne, Michael P.; Lan, Phan Trong; Dung, Tran Anh

doi:10.1080/20479700.2020.1760585

Cited by 3 publications

(8 citation statements)

References 11 publications

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“…Phase-1: The instrument was initially published in English [14], thus this step involved the standard translation process, including nine detailed steps as Fig- 1.…”

Section: Methodsmentioning

confidence: 99%

“…They were asked to give comments on the instrument in terms of wording and meaning of the items. The questions suggested by Nguyen et al [14] were:…”

Section: Face Validitymentioning

confidence: 99%

“…The job satisfaction instrument had been validated for health workers but not physicians and nurses in Vietnam context and is available for use [14]. This instrument is self-reported questionnaire.…”

Section: Instrumentmentioning

confidence: 99%

“…As the role and the nature of job is much different between physicians, nurses and administrative staff at the hospital, it might be inappropriate when using job satisfaction scale of physicians and nurses for measuring that of administrative staff. Unfortunately, there have been no instruments that are reliable and valid for assessing job satisfaction of a specific group of health worker, such as administrative staff working in hospital in Vietnam.The only available for use job motivation instrument for health workers in Vietnam but not physicians and nurses was developed by Nguyen and colleagues [14]. Even though, that instrument was culturally adapted and validated, there is a need to confirm the validity and reliability of the instrument for measuring job satisfaction among administrative staff working at the hospital in Vietnam.…”

Section: Introductionmentioning

confidence: 99%

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Adaptation and Validation of a Scale Measuring Job Satisfaction among Administrative Staff at Hanoi Obstetrics & Gynecology Hospital

Anh¹

2021

J Health Care and Research

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Objective: To confirm the validity and reliability of a job satisfaction instrument to assess the satisfaction of administrative staff at Hanoi Obstetrics & Gynecology Hospital, Vietnam. Method: Study was conducted in two phases. First, a nine-step translation process was done with an appropriate instrument for measuring job satisfaction among administrative staff at the hospital. Second, a quantitative survey of administrative staff in the hospital (n=243) was undertaken to investigate the validity and reliability of the questionnaire. Expert review (n=7), pre-testing (n=8) for item appropriateness, rewording and rephrasing were conducted before the quantitative survey and test-retest reliability assessment (n=30 participants) were also undertaken. Result: The final instrument for meassuring job satisfaction among administrative staff at the hospital consists of 7 dimension and 28 items, pay and benefits (7 items), reward and recognition (6 items), supervision (3 items), working conditions (3 items), communication (3 items), co-workers (3 items), and nature of the job (3 items). The CVI for the overall scale was 0.96, much higher than the threshold recommended by other instrument developers. The Cronbach’s alpha coefficients of individual dimensions ranged from 0.658 to 0.867. The test-retest reliability coefficients over an interval of 15 days were ranged between 0.757 and 0.895, showing that the instrument had good test-retest reliability over a short period. The results of this phase showed that the new instrument was valid and reliable for assessing the job satisfaction of the administrative staff. Conclusion: This is the first study to confirm the validity and reliability of the instrument for measuring job satisfaction of administrative staff working in a hospital in Vietnam, which appears to have good psychometric properties. It could be used for regular monitoring and evaluation of the hospital’s human resource.

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“…Phase-1: The instrument was initially published in English [14], thus this step involved the standard translation process, including nine detailed steps as Fig- 1.…”

Section: Methodsmentioning

confidence: 99%

“…They were asked to give comments on the instrument in terms of wording and meaning of the items. The questions suggested by Nguyen et al [14] were:…”

Section: Face Validitymentioning

confidence: 99%

Section: Instrumentmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Adaptation and Validation of a Scale Measuring Job Satisfaction among Administrative Staff at Hanoi Obstetrics & Gynecology Hospital

Anh¹

2021

J Health Care and Research

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“…The instrument used for the survey was a questionnaire that was validated and published previously. 18 The Cronbach's alpha coefficients of individual dimensions and the whole instrument ranged from 0.684 to 0.854. The test-retest reliability coefficients over 5 days were 0.732-0.937, showing that the instrument had good test-retest reliability over a short period.…”

Section: Instrument For Data Collectionmentioning

confidence: 99%

Job satisfaction and turnover intention of preventive medicine workers in northern Vietnam: Is there any relationship?

Quynh

Tran

2021

Health�Serv�Insights

Self Cite

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To access the relationship between job satisfaction and turnover intention of preventive medicine workers in Vietnam, we conducted a cross-sectional study using a purposive convenience sample of 12 preventive medicine centers in 3 provinces of northern Vietnam (Hai Duong, a plain province, Yen Bai, a mountainous province, and Hanoi, the capital of Vietnam). Overall, 400 preventive medicine staff were invited to participate, and 383 questionnaires were analyzed (153 from 3 provincial centers and 230 from 9 district centers). All eligible participants completed the questionnaire, which included questions relating to general information, job satisfaction, intention to quit. We identified significant associations between turnover intention and personal factors, including age, marital status, education level, professional degree, and length of employment at the current center. The bivariate analysis also indicated that job satisfaction had an inverse relationship with turnover intention, as expected. The correlations varied between facets and overall job satisfaction, from −0.19 for community support to −0.37 for overall job satisfaction. These correlations remained significant after controlling for personal factors using hierarchical multiple regressions. The results indicated that facet and overall job satisfaction were significant predictors of turnover intention, while overall job satisfaction was the strongest predictor (β = 0.37, P < .001). This study could contribute to local system development and the international understanding of job satisfaction and turnover intention among preventive medicine workers. Addressing the aspects of job satisfaction that were found to have the lowest scores may help the preventive medicine system to retain staff.

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Understanding the Relationship between Job Satisfaction and Psychological Well-being of Preventive Medicine Workers in Northern Vietnam

Anh¹,

Dung²

2022

TOPHJ

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Objective: The study aims to access the relationship between job satisfaction and the psychological well-being of preventive medicine workers in Vietnam. Methods: A cross-sectional study was implemented in 12 preventive medicine centers in three provinces of northern Vietnam. A total of 400 preventive medicine staff participated, and a total of 383 questionnaires were analyzed. The questionnaire included validated questions related to general information, job satisfaction, and psychological well-being. Results: As expected, job satisfaction is correlated with psychological well-being. This association varied across dimensions. Satisfaction with supervision and community support had the lowest correlations with well-being (0.22 and 0.27, respectively), while co-worker satisfaction and overall job satisfaction had the strongest correlation (0.41 and 0.47, respectively) with psychological well-being. After controlling for personal factors, these correlations remained significant. Co-worker satisfaction and overall job satisfaction were the strongest predictors of psychological well-being (β = 0.38 and 0.45, respectively). Conclusion: Among preventive medicine workers, job satisfaction was positively correlated with psychological well-being. In turn, these findings should contribute to the development of sound policies for human resource management in the health system of Vietnam. A better understanding of the factors contributing to job satisfaction and psychological well-being among preventive medicine workers may help improve their working conditions, which may subsequently improve the quality of healthcare delivery.

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Development and validation of a tool to measure job satisfaction among preventive medicine workers in northern Vietnam

Cited by 3 publications

References 11 publications

Adaptation and Validation of a Scale Measuring Job Satisfaction among Administrative Staff at Hanoi Obstetrics & Gynecology Hospital

Adaptation and Validation of a Scale Measuring Job Satisfaction among Administrative Staff at Hanoi Obstetrics & Gynecology Hospital

Job satisfaction and turnover intention of preventive medicine workers in northern Vietnam: Is there any relationship?

Understanding the Relationship between Job Satisfaction and Psychological Well-being of Preventive Medicine Workers in Northern Vietnam

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