Development and implementation of a benchmarking and metrics program for construction performance and productivity improvement¹This paper is one of a selection of papers in this Special Issue on Construction Engineering and Management.

Abstract

To improve construction productivity and performance, it must be measured. The Construction Sector Council (CSC) has started a Labour Productivity and Project Performance Benchmarking Program for the infrastructure sector of the construction industry in Canada. Metrics were developed for project cost, time, safety, and quality performance; labour productivity; rework; project conditions; and management practices related to health and safety. Data from 19 projects located in different regions of Canada were collected and analyzed. Based on the results and on industry feedback, additional metrics for practices related to project planning, materials management, and construction supervisory skills development were developed. This paper describes the development of the program. Lessons learned during the development and implementation of the benchmarking and metrics program are summarized and steps to establish a sustainable program are identified. It is concluded that a successful program is feasible and has the potential to have broad impact.

Benchmarking and Improving Dimensional Quality on Modular Construction Projects – A Case Study

“…The purpose of this workflow is to use the quantification of dimensional quality during a modular construction project to establish benchmarks and improvements for subsequent use. The development of this framework follows a popular approach to continuous improvement seen in construction research for addressing 7 DOI http://doi.org/10.29173/ijic212 rework, labour productivity, quality defects and change orders, among others [52][53][54][55][56].…”

Assessing the Implementation of Best Productivity Practices in Maintenance Activities, Shutdowns, and Turnarounds of Petrochemical Plants

“…The BPPII is a metric to measure how effectively the methods, tools, and strategies known to improve construction productivity are being implemented on-site. The process of identifying various practices that positively affect productivity and improve performance at a project level can be termed as productive practices [27]. Over the years CII has developed a various set of best practices to improve performance on-site.…”

“…Over the years CII has developed a various set of best practices to improve performance on-site. The BPPII is a method containing a comprehensive list of best practices, developed to help project managers or superintendents in planning productivity-enhancing job site activities [26,27]. It is also a metric to measure how effectively the methods, tools, and strategies which are known to improve construction productivity are being implemented on a construction job site [28].…”

“…In order to extract meaningful information, face to face expert consultation and discussion with the industry experts were conducted. During the discussion, the survey participants were made aware of the objective of the survey and were requested to rate each particular element with respect to its impact on labor productivity [27], on a scale of 1 to 5 where the 1 corresponded to least impact using a survey form as shown in Appendix A, Figures A1 and A2. The participants were also required to provide the importance of each element with respect to the project type, i.e., construction, maintenance, and shutdown/turnaround and also to understand the current maturity level of the productivity practice (elements) on-site, etc.…”

Organizational Competencies and Project Performance Tool (OCPPT©): Evaluating Construction Project Competencies and Performance

“…Construction best practices developed in the UK introduced the project KPIs measurement program, which defined sets of project KPIs for different project and organizational levels that directly reflect the current performance and performance targets for organiza-tions and projects (Egan 1998). Similarly, the Canadian Construction Innovation Council (CCIC), the Construction Industry Institute (CII), and Construction Owner Association of Alberta (COAA) have each developed a benchmarking program that facilitates data collection and analysis pertaining to performance measures on projects ((Rankin et al 2008;Nasir et al 2012;CII and COAA 2009;CII 2013).…”