Development and Evaluation of an Instrument to Measure Parental Satisfaction With Quality of Care in Neonatal Follow-Up

Abstract

This new instrument provides clinicians and policy-makers with a tool to assess parental satisfaction with the quality of care in NFU, so areas of dissatisfaction can be identified and changes implemented to optimize service provision.

Meet the parents

“…Although many parents and daughters do have a positive opinion in relation to the vaccination, the question remains as to why the participation rate was far below the expected and desired rate. One of the reasons that is proposed, is the existence of the so-called 'wild-tales' [38]. HPV vaccination critics from the medical world and the Dutch Association for Conscientious Vaccination (Nederlandse Vereniging Kritisch Prikken) received a lot of attention in the media, sometimes even to a greater degree than the regular campaign message of the National Institute for Public Health and the Environment.…”

“…HPV vaccination critics from the medical world and the Dutch Association for Conscientious Vaccination (Nederlandse Vereniging Kritisch Prikken) received a lot of attention in the media, sometimes even to a greater degree than the regular campaign message of the National Institute for Public Health and the Environment. Therefore, Van Keulen et al [38] recommend the development of more accurate communication strategies. Positively formulated messages are considered important to inform people about the vaccination and to prepare people for negative messages.…”

“…Factors related to non-participation are for example: living in one of the four largest cities in the Netherlands, both parents born outside the Netherlands, living in an area with a low socioeconomic status and living in a municipality in which more than 15% of the residents vote for the Reformed Political Party (SGP) [37]. Van Keulen et al [38] found that vaccination uptake was related to mothers' and daughters' attitude, ideas about the vaccination (e.g. safety, sexuality and trust in the government), subjective norm, risk perception, anticipated regret, perception of relative effectiveness of the vaccination, habits and outcome expectations (e.g.…”

“…Several socio-demographic and psychosocial determinants related to getting the vaccine have been reported [37][38][39]. Factors related to non-participation are for example: living in one of the four largest cities in the Netherlands, both parents born outside the Netherlands, living in an area with a low socioeconomic status and living in a municipality in which more than 15% of the residents vote for the Reformed Political Party (SGP) [37].…”

“…Usually, in infants older than six months of age or in infants in whom the non-surgical method did not achieve the desired effect, a closed surgical reduction is required. Yet, the step from scientific evidence to implementation of innovations in health care is generally seen as a challenging process [38][39][40][41][42].…”