Developing interior design briefs for health-care and well-being centres through public participation

Abstract

© 2014 The Authors. Published by Taylor & Francis.Public participation is an increasingly important part of the design process for health-care environments and services. Public participation often occurs towards the end of the design process, rather than at the start where the biggest influence is possible. This research used a variety of methods to enable public participation from the start of the design process. Its aim was to examine potential end users’ expectations and needs for the physical environment to develop interior design briefs for a well-being centre. Fifty-three Trust members at a London NHS Hospital, UK, were involved in structured group workshops. These consisted of surveys and open discussions, table discussions, and 2D and 3D designing. Analysis identified four over-arching themes; atmosphere, initial points of contact, waiting experience, and health assessments. The results, in combination with existing evidence-based research, led to the development of an interior design brief consisting of 26 design recommendations for a well-being centre. These may form the basis for any health-care and well-being centre, thereby adding to the growing body of evidence informing the design of future health-care physical environments

User Evaluation of Neonatology Ward Design

“…These authors relate this sensation with room design, noise level, colors, temperature, and the presence of other people. In the present article, factor analysis also groups other terms such as “child-friendly,” “homely,”, and “comfortable.” There is a relationship with the study by Payne, Mackrill, Cain, Strelitz, and Gate (2015) in this line, which identifies atmosphere as an important dimension in the design of well-being centers. This dimension gathered aspects like homely, comfortable, and “cheerful.” The concept of “spaciousness” is also identified in other studies, for example, in Codinhoto, Tzortzopoulos, Kagioglou, Aouad, and Cooper (2009) and “spatial” and “maintenance” factors in Mourshed and Zhao (2012).…”

“…In the present article, factor analysis also groups other terms such as ''child-friendly,'' ''homely,'', and ''comfortable.'' There is a relationship with the study by Payne, Mackrill, Cain, Strelitz, and Gate (2015) in this line, which identifies atmosphere as an important dimension in the design of well-being centers. This dimension gathered aspects like homely, comfortable, and ''cheerful.''…”

Using a Discrete Choice Conjoint Experiment to Engage Stakeholders in the Design of an Outpatient Children’s Health Center

“…The perspective of users should be an integral part of a patient-centered, evidence-based approach to the design of healthcare facilities (Alvaro et al, 2016;Callahan et al, 2014). Predesign user engagement is an important stage in the architectural planning process (Alvaro et al, 2016;Payne, Mackrill, Cain, Strelitz, & Gate, 2015) and a key component of efforts to promote patient and family participation in health services. An increasing number of projects have used individual interviews, focus groups, surveys, and spatial analysis of architectural drawings to engage patients, family members, or service providers in the hospital design process (Alvaro et al, 2016;Boisen et al, 2015;Brittin et al, 2015;Elf, Eldh, Malmqvist, Ohrn, & von Koch, 2015;Locatelli, Turcios, & LaVela, 2015).…”

“…The child health center anticipated 70,000 client visits per year with many returning over an extended period of time. Although a design enabling clients to utilize the facility more independently could create efficiencies in patient flow and resource utilization, previous studies suggest that design features enabling personal interactions at the initial contact with a health service facility are of particular importance to end users (Payne et al, 2015). We simulated the likely response to designs providing the opportunity to utilize the facility's resources and negotiate registration processes more independently.…”

Exploring the use of new school buildings through post-occupancy evaluation and participatory action research

“…In response to tools such as LEED, regenerative design argues for the participation of building users in the complete design process and the co-evolution of human and natural systems in partnership (Cole, 2011). The issue of engaging stakeholders in the design process is particularly pressing in order to ensure design quality and good performance (including energy performance); however, integrated stakeholder engagement is still undervalued and there are few tools to assist in holistic evidence-based design (Cahill, 2007;Kindon and Pain, 2009;Payne, Mackrill, Cain, Strelitz & Gate, 2014;van Hoof et al, 2014). Furthermore, few have engaged with the question of inclusive participation in sustainable design (Kaatz, Root, & Bowen, 2005).…”