Developing Emotional Intelligence for Healthcare Leaders

Fernandez, Claudia S. P.; Peterson, Herbert B.; Holmstrőm, Shelly W.; Connolly, AnnaMarie

doi:10.5772/31940

Cited by 20 publications

(26 citation statements)

References 30 publications

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“…Therefore, it is not surprising that social awareness and relationship management increased more than self-awareness and management, which are constructs less impacted by environment. This finding is consistent with the EI theory underpinning the University of North Carolina leadership development programmes for healthcare professionals 27 . Their research and experience indicates that personal competence is psychologically foundational for EI development.…”

Section: Discussionsupporting

confidence: 83%

“…From the basis of personal competency, social competence (which includes social awareness and relationship management) can be built. These skills are much more complex and allow the individual to communicate with tact, empathy and attentiveness, and foster cooperation and good team performance 27 . Although the efficacy of their programmes has not been quantified, their theories offer an explanation as to why students’ self-awareness would improve less than their social awareness and ability to manage relationships during their course of study.…”

Section: Discussionmentioning

confidence: 99%

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Emotional intelligence development in radiation therapy students: a longitudinal study

2015

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PurposeEmotional intelligence (EI) is an increasingly important aspect of a health professional’s skill set. It is strongly associated with empathy, reflection and resilience; all key aspects of radiotherapy practice. Previous work in other disciplines has formed contradictory conclusions concerning development of EI over time. This study aimed to determine the extent to which EI can develop during a radiotherapy undergraduate course and identify factors affecting this.Methods and materialsThis study used anonymous coded Likert-style surveys to gather longitudinal data from radiotherapy students relating to a range of self-perceived EI traits during their 3-year degree. Data were gathered at various points throughout the course from the whole cohort.ResultsA total of 26 students provided data with 14 completing the full series of datasets. There was a 17·2% increase in self-reported EI score with a p-value<0·0001. Social awareness and relationship skills exhibited the greatest increase in scores compared with self-awareness. Variance of scores decreased over time; there was a reduced change in EI for mature students who tended to have higher initial scores. EI increase was most evident immediately after clinical placements.ConclusionsRadiotherapy students increase their EI scores during a 3-year course. Students reported higher levels of EI immediately after their clinical placement; radiotherapy curricula should seek to maximise on these learning opportunities.

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Section: Discussionsupporting

confidence: 83%

Section: Discussionmentioning

confidence: 99%

Emotional intelligence development in radiation therapy students: a longitudinal study

2015

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“…EQ should be learned during medical training to have more connection with the patient to have a healer role for the physician [10]. True empathy is not about action; it is about a feeling, it is fully human, to care; it reduces patient anxiety, improves clinical outcomes and reduces malpractice claims [11,12].…”

Section: Eq Paybacks To Physician Patient Organisationmentioning

confidence: 99%

Is Emotional Intelligence a Need Skill for Health Care Provider?

Al¹

2018

J Fam Med Dis Prev

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Health care providers are interested in understanding and applying the principles associated with emotional intelligence. There is decisive impact role in the practice of emotional intelligence skills and enhance social relationships, as well as improve health care and health care education. There are various ways that emotional intelligence skill can be taught, learned, and changed medical care programs for a better patient-doctor relationship.

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“…The utilization of soft skills is particularly important as OTs seek to collaborate with clients and their family members to design interventions and facilitate client participation (Thomas et al, 2018). Moreover, these attributes are not only essential in establishing and maintaining the relationship between the client and their healthcare professional, but also in promoting collaboration among healthcare professionals, which will directly affect work performance and organizational culture (Deptula & Chun, 2013;Fernandez et al, 2012;Gonzalez et al, 2013).…”

Section: Introductionmentioning

confidence: 99%