Developing and implementing quality standards for memory services: The Memory Services National Accreditation Programme (MSNAP)

Abstract

It was possible to develop and field test nationally agreed quality standards for memory services. We believe that by implementing MSNAP it will be possible to improve the quality of UK memory services.

A memory clinic v. traditional community mental health team service: comparison of costs and quality

“…It was used for case-note analysis and captured information routinely collected by clinicians for assessment purposes ( Box 1 ). The quality criteria were chosen based on the National Institute for Health and Care Excellence (NICE) guidance for dementia services, 20 the Memory Services National Accreditation Programme (MSNAP) criteria where they could be applied to both services, 21 and literature evidence. 10 , 11 , 22 We pragmatically assessed whether the data could be extracted retrospectively from the services.…”

A narrative review of evidence for the provision of memory services

“…While ambitious, the establishment of services that are able to see 1,000–1,500 new patients a year pro rata for a catchment area defined by its including 50,000 over 65s, is not impossible. The Croydon memory service model evaluation (Banerjee et al , 2007) is a proof of concept and there are an increasing number of well-resourced memory services that run on most days of the week in the UK that have the ability to deliver quality assessment at this volume (Doncaster et al , 2011). The paucity of current provision and counsels of despair with respect to funding should not limit our ambition.…”

“…The Croydon memory service model evaluation (Banerjee et al, 2007) is a proof of concept and there are an increasing number of well-resourced memory services that run on most days of the week in the UK that have the ability to deliver quality assessment at this volume (Doncaster et al, 2011). They are there to empower people with dementia and their carers by providing them with the benefits that come from good quality early diagnosis and treatment.…”

Accreditation Models of Mental Health Care: A Systematic Review

“…In reviewed articles, 7 models of accreditation in mental health were identified [19][20][21][22][23][24][25] [19, 20, 22, 23 and 25]. Peer Review Accreditation in Italy includes five levels of accreditation that appears to work better than CCQI's three levels for the assessment of achievement [24] (see Table 4).…”

“…Five accreditation models clearly focused on CQI projects [20][21][22][23]25]. This project included staff education, gap analysis, determination of improvement opportunities and action plans for change.…”