2018
DOI: 10.1097/grf.0000000000000405
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Developing an Inclusive and Welcoming LGBTQ Clinic

Abstract: People who identify as lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQ) are underserved and face barriers to knowledgeable health care. Most health systems are ill prepared to provide care that addresses the needs of the LGBTQ community. Basic steps to developing an LGBTQ welcoming health care program are presented. It can be adapted to diverse health care models, from obstetrics and gynecology and other primary care services whether public or private and to hospitals and specialty clinics. … Show more

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Cited by 15 publications
(19 citation statements)
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“…Staff and providers should be cognizant of making assumptions or having expectations regarding the gender presentation of the patient (Potter et al, 2015). Clinic office staff involved in patient registration should respectfully inquire about the patient's asserted name and pronouns and consistently use those titles to address the patient throughout the health-care encounter (Light & Obedin-Maliver, 2019;Nisly et al, 2018). Clinic intake forms need to provide space for the patient to specify gender identity (CERCP, 2017;Potter et al, 2015) rather than forcing a binary choice between male and female.…”
Section: Clinic Environmentmentioning
confidence: 99%
“…Staff and providers should be cognizant of making assumptions or having expectations regarding the gender presentation of the patient (Potter et al, 2015). Clinic office staff involved in patient registration should respectfully inquire about the patient's asserted name and pronouns and consistently use those titles to address the patient throughout the health-care encounter (Light & Obedin-Maliver, 2019;Nisly et al, 2018). Clinic intake forms need to provide space for the patient to specify gender identity (CERCP, 2017;Potter et al, 2015) rather than forcing a binary choice between male and female.…”
Section: Clinic Environmentmentioning
confidence: 99%
“…This may even include identifying ''champions'' at each institution that can provide training or mentoring within small groups. 23 The goal is to facilitate and connect transgender friendly providers with those patients in need and form connections between physicians interested in providing inclusive care to the transgender community.…”
Section: Discussionmentioning
confidence: 99%
“…Most importantly, FM residents should be trained to directly and comfortably discuss matters related to sexual orientation, gender identity, and LGBTQþ health. 18 The St. Vincent's approach. St. Vincent's Family Medicine Center located in Jacksonville, Florida is a ministry of Ascension Health Care, the United States' largest Catholic health system.…”
Section: Teaching Fm Residents To Provide Patient-centered Carementioning
confidence: 99%
“…Training clinic staff, faculty, and residents about LGBTQ+ health and inclusion can help create a safe clinical environment, but it can also promote patient-centered care. 18 The clinical space should be welcoming and the intake paperwork and electronic health record (EHR) should be inclusive. 19,20 To develop a more trusting, informed, and collaborative relationship with the patients, clinicians are encouraged to take a nonjudgmental, open, and understanding approach.…”
Section: The Role Of Fmrpsmentioning
confidence: 99%
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