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“…It is important for organizations to examine changes in contract order and performance measures from one cycle to the other so as to enhance contract efficiency and bolster incentives for attaining projected results (Hughes et al , 2007). Organizations must be clear in outlining the duties and responsibilities of departments for the monitoring and evaluation of contracting actions to check the quality of services provided and must apportion adequate resources for these actions in contract terms (Marquis et al , 2016). In the case of aerospace, the Boeing 787, the Dreamliner set off more than two years behind schedule with a ballooning budget and incurred a huge loss and reputation.…”
Purpose
The purpose of this paper is to provide a systematic review of numerous writings addressing quality performance-geared contracting (PC) and self-stated performance.
Design/methodology/approach
The study systematically reviewed 134 refereed papers across various fields published between from 2000 to 2018. A categorization framework of PC is suggested addressing fundamental dimensions of its plan and management.
Findings
The relative analysis of pertinent articles advancing interdisciplinary perspective encourages learning and provides knowledge about quality management in organizations especially at individual and organizational levels.
Research limitations/implications
The outcomes indicate that much of the present-day wide-ranging performance contracting studies do not have robust theoretical grounds. Studies are also inclined to certain theories for instance agency theory and play down other theories with the likelihood of contributing to quality management.
Practical implications
Performance contracting between citizens and public entities is important in that the written contract limits what the public entities, for instance, the government can and cannot do and informs on the rights and privileges of citizens, thus contracts to form the core of a free society.
Originality/value
This review demonstrates that performance contracting is useful in performance improvement if proper job design and contract management exist.
“…It is important for organizations to examine changes in contract order and performance measures from one cycle to the other so as to enhance contract efficiency and bolster incentives for attaining projected results (Hughes et al , 2007). Organizations must be clear in outlining the duties and responsibilities of departments for the monitoring and evaluation of contracting actions to check the quality of services provided and must apportion adequate resources for these actions in contract terms (Marquis et al , 2016). In the case of aerospace, the Boeing 787, the Dreamliner set off more than two years behind schedule with a ballooning budget and incurred a huge loss and reputation.…”
Purpose
The purpose of this paper is to provide a systematic review of numerous writings addressing quality performance-geared contracting (PC) and self-stated performance.
Design/methodology/approach
The study systematically reviewed 134 refereed papers across various fields published between from 2000 to 2018. A categorization framework of PC is suggested addressing fundamental dimensions of its plan and management.
Findings
The relative analysis of pertinent articles advancing interdisciplinary perspective encourages learning and provides knowledge about quality management in organizations especially at individual and organizational levels.
Research limitations/implications
The outcomes indicate that much of the present-day wide-ranging performance contracting studies do not have robust theoretical grounds. Studies are also inclined to certain theories for instance agency theory and play down other theories with the likelihood of contributing to quality management.
Practical implications
Performance contracting between citizens and public entities is important in that the written contract limits what the public entities, for instance, the government can and cannot do and informs on the rights and privileges of citizens, thus contracts to form the core of a free society.
Originality/value
This review demonstrates that performance contracting is useful in performance improvement if proper job design and contract management exist.
“…Many issues have been raised with the development and conduct of joint force assessments (Marquis et al, 2016;Meiter, 2012;Zvijac, 2012):…”
Section: Assessing Joint Forcesmentioning
confidence: 99%
“…These assessments are usually Service-based and often focus on specific areas such as planning or operations. Currently, no systematic process exists within the US Department of Defense for joint force assessment (Marquis et al, 2016); however, some frameworks have been developed. The United States Agency for International Development Interagency Security Sector Assessment Framework (Chemonics International, 2010) provides such a process framework for the identification and prioritization of interagency security capability needs and gaps.…”
Section: Assessing Joint Forcesmentioning
confidence: 99%
“… Assessment processes should be clear, consistent, holistic, systematic, and evolve. They will require well-coordinated reporting and tools, and teams and methods matched to the process purpose (Marquis et al, 2016;Welshans et al, 2016;Zvijac). Assessments should seem "less like testing and more like discovery" (Welshans et al, 2016).…”
The assessment of performance and quality is essential to the engineering and evolution of Systems of Systems (SoS); however, there has been limited discussion of SoS measurement and evaluation in the literature. This paper reviews the measurement and assessment literature across multiple disciplines to address this gap and applies constructive research to design principles and concepts for SoS evaluation. Relevant challenges and best practice elements are identified within each discipline for comparison against the nature and characteristics of Systems of Systems. These elements are then synthesized into three key areas necessary for SoS evaluation: measure development, determination of good metrics, and assessment. While further work has been identified and initiated on methods for the generation of such metrics, this study provides practitioners with the core practices and principles necessary to enable tailored and enhanced SoS assessment.
“…Recent military assessments have also used theory-driven evaluation. Marquis et al 8 develop an assessment framework for defense security cooperation using an evaluation theory foundation. Paul et al 9 also use a theory-driven framework for IIP evaluation.…”
Section: Evaluation Monitoring and Military Assessment 21 Evaluatimentioning
Evaluation theory provides a rigorous foundation for the practice of military operation assessment. Government and industry assessors have used evaluation theory to improve the effectiveness of assessment across a wide range of fields. This article focuses on the relationship between evaluation theory and military assessment. We briefly survey the major evaluation approaches with a focus on connecting the theoretical models to practical security-related applications. These evaluation approaches include expertise-oriented, program-oriented, decision-oriented, and participant-oriented models. Within the overarching framework of these approaches, we consider alternative monitoring and evaluation designs in detail, including descriptive designs (case study, cross-sectional, time-series), quasi-experimental designs (interrupted time-series, comparison group, case study), and experimental designs (posttest-only, pre-post). Then, we discuss quantitative and qualitative methods for analyzing and reporting uncertainty with respect to each design alternative, with an emphasis on mixed-method approaches. Throughout the review, we make the relationship between evaluation theory and operation assessment practice explicit through examples, and we suggest more detailed references where appropriate.
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