2022
DOI: 10.3390/su141811578
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Developing a Sustainable Omnichannel Strategic Framework toward Circular Revolution: An Integrated Approach

Abstract: One of the contributions of digitalization to cyclical change is the adoption of Omnichannel Marketing (OM) as a new marketing strategy for brands. In this research, we examined whether the quality of integration (INQ) in omnichannel environments has an effect on brand equity (BE) and its dimensions (brand loyalty (BL), brand association and brand awareness (BAS), and perceived quality (PQ)) within the framework of a structural model. We aim to expand the limited number of INQ research areas. In this context, … Show more

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Cited by 5 publications
(9 citation statements)
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References 136 publications
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“…Figure 27 shows the objective-transition from Industry 4.0 to Industry 5.0, to futuristic Industry 6.0. The 'smart and green' Industry 6.0 is expected to drive the future by intelligent data collection and sorting (cloud computing) [174], proactive decision making [141], omni-channel interactions [186], hyperconnected business environments [187], and smart renewable energy sources integration [76]. Moving forward from the 'technology-driven' Industry 4.0, it is now widely accepted that serious steps must be taken towards saving environment in the 'value-driven' Industry 5.0 [33,171]; however, the impression of Industry 5.0 perfecting and extending the attributes and promises of Industry 4.0 advocates that they are to be considered hand-in-hand, i.e., of 'technology-driven' Industry 4.0 and 'value-driven' Industry 5.0 [33].…”
Section: Achieving Integrated Sustainabilitymentioning
confidence: 99%
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“…Figure 27 shows the objective-transition from Industry 4.0 to Industry 5.0, to futuristic Industry 6.0. The 'smart and green' Industry 6.0 is expected to drive the future by intelligent data collection and sorting (cloud computing) [174], proactive decision making [141], omni-channel interactions [186], hyperconnected business environments [187], and smart renewable energy sources integration [76]. Moving forward from the 'technology-driven' Industry 4.0, it is now widely accepted that serious steps must be taken towards saving environment in the 'value-driven' Industry 5.0 [33,171]; however, the impression of Industry 5.0 perfecting and extending the attributes and promises of Industry 4.0 advocates that they are to be considered hand-in-hand, i.e., of 'technology-driven' Industry 4.0 and 'value-driven' Industry 5.0 [33].…”
Section: Achieving Integrated Sustainabilitymentioning
confidence: 99%
“…Figure 27 shows the objective-transition from Industry 4.0 to Industry 5.0, to futuristic Industry 6.0. The 'smart and green' Industry 6.0 is expected to drive the future by intelligent data collection and sorting (cloud computing) [174], proactive decision making [141], omni-channel interactions [186], hyperconnected business environments [187], and smart renewable energy sources integration [76]. technologies, policy structure, circularity, and green technologies [38,74,76,81,82,127,134,137,146,158,[161][162][163][164]174,175,178,183,184].…”
Section: Achieving Integrated Sustainabilitymentioning
confidence: 99%
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“…The customer wanders around the room options in all known presentation formats and storytelling and Omnichannel Marketing channels: This option involves presenting the customer with various room options and marketing materials to gauge their interests and preferences [64,65,66]. This approach may be less intrusive than the first option but may also be less effective at uncovering the customer's true desires.…”
Section: Hotel Room Reservation As a Foretaste Of Room Overstaymentioning
confidence: 99%
“…В последние пять лет мы видим рост числа публикаций, охватывающих разные аспекты омниканальности (на основании анализа количества выдач в Scopus 4 и eLibrary 5 за период 2018-2022 гг). Анализ публикаций показал, что на омниканальность можно посмотреть с нескольких сторон: как на технологическое решение , как на управленческий подход и бизнес-модель (Wieneret et al, 2018), маркетинговую стратегию (Yeğin, Ikram, 2022), источники и поддержание создания ценности для компании в цифровом мире (Costa Climent et al, 2022;Ciasullo et al, 2022), как на основу устойчивости предприятия (Rita, Ramos, 2022), инструмент повышения конкурентоспособности компании (Asara et al, 2022).…”
Section: омниканальность: понятийная трактовка и сущностные моментыunclassified