“…All staff agreed that PROMs offered an approach that ensured that patients were central to all communication interactions. This is supported by the published research (Hughes, Wu, Carducci, & Snyder, ; Ito et al, ; KlinkhammerâSchalke et al, ; Shaw et al, ; Tyson, Greenhalgh, Long, & Flynn, ) which demonstrates that shared knowledge results in better outcomes for patients. Specifically, shared information, rather than information silos, reduces competition for resources between clinician groups, ensuring efficient care (Kislov, Humphreys, & Harvey, ).…”