Abstract:Private-label brands (PLBs) are spreading their operations in all product categories and have marked their presence in almost all types of retail formats. They are posing stringent competition to national brands (NBs), be it offline (organized and unorganized) retail or online retail. Besides being favourites of value-conscious Indian consumers, PLBs are becoming a key focus of channel partners as well. In this context, the present research article is aimed at providing insights about how PLBs are able to garn… Show more
“…Research on respondent behaviour is often conducted by collecting qualitative data in the form of responses or reactions recorded in the form of written transcripts (Castleberry and Nolen, 2018). Additionally, focus group interviews and observation methods are employed to produce content for the research purpose (Baker, 2006; Islam et al ., 2021). Qualitative research provides deeper insights into respondents' perceptions and experiences about the phenomena under study (Rosenthal, 2016).…”
Purpose The current study is aimed at identifying the prominent influencers that affect the response behaviour of patients in a hospital environment.Design/methodology/approach The research is based on the data collected through the participant observation method while interviewing patients about the quality of healthcare services in nine community health centres of the Kashmir division. Thematic analysis was performed on the information collected from patients admitted to various hospital sections.Findings The analysis of the qualitative data revealed that the presence of hospital staff near respondents, perceived risk of maltreatment, social desirability, the sensitivity of the topic, risk of information sharing and attitude towards surveys are the most frequently observed factors that modulate the patient's tendency to truthfully report critical facts about the problem understudy.Originality/value These results can help researchers to exercise caution while communicating with respondents and collecting data related to serious issues in a natural setting.
“…Research on respondent behaviour is often conducted by collecting qualitative data in the form of responses or reactions recorded in the form of written transcripts (Castleberry and Nolen, 2018). Additionally, focus group interviews and observation methods are employed to produce content for the research purpose (Baker, 2006; Islam et al ., 2021). Qualitative research provides deeper insights into respondents' perceptions and experiences about the phenomena under study (Rosenthal, 2016).…”
Purpose The current study is aimed at identifying the prominent influencers that affect the response behaviour of patients in a hospital environment.Design/methodology/approach The research is based on the data collected through the participant observation method while interviewing patients about the quality of healthcare services in nine community health centres of the Kashmir division. Thematic analysis was performed on the information collected from patients admitted to various hospital sections.Findings The analysis of the qualitative data revealed that the presence of hospital staff near respondents, perceived risk of maltreatment, social desirability, the sensitivity of the topic, risk of information sharing and attitude towards surveys are the most frequently observed factors that modulate the patient's tendency to truthfully report critical facts about the problem understudy.Originality/value These results can help researchers to exercise caution while communicating with respondents and collecting data related to serious issues in a natural setting.
“…Therefore, enhancing the assortment of eco-friendly products in retail setup and utilizing retailers' referral power can facilitate cultivating green purchase intention in consumers [32,48]. Furthermore, retail stores with the help of marketing artifacts provide valuable communication of green consumption to consumers which enables generating positive intention toward performing green consumption [49].…”
Much research has been devoted to understanding sustainable consumption using factors from the theory of planned behaviour. However, very few researchers have studied the role of situational factors in this context. The present study is aimed to analyse the impact of preference of retail store and transportation mode on green purchase intention, which in turn affects sustainable consumption behaviour among retail consumers. A survey by questionnaire method was used to collect data from young Indian consumers from Mumbai, Kolkata, Bengaluru and Delhi. Due to the Covid-19 outbreak, data was collected through online mode from 280 respondents by adopting quota sampling. Linear regression analysis was performed to test the proposed hypotheses. The findings of the study reveal that the preference for retail stores have a significant positive effect on green purchase intention while transportation mode has a significant negative impact on green purchase intention. The two situational factors explain more than 27% of the variance in consumers' intention to purchase green products. The study also reported a significant positive impact of green purchase intention on sustainable consumption among young retail consumers. Finally, green purchase intention explained a 63% variance in sustainable consumption.
“…We found that it was important to manage their expectations and maintain the level of trust. Different stressors and their remedies (Amin & Khan, 2021), alternatives (Parihar et al, 2021) and strategic innovations (Bhalla, 2021;Islam et al, 2021;Zaoui et al, 2021) added to the possibilities for questioning and answering multiple contexts.…”
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