Determining the Equilibrium Point between Efficiency and Well-Being in Enterprise Social Media Usage: A Hybrid Approach Using Response Surfaces and Optimization Methods
Xizi Wang,
Guangwei Hu,
Yuanyuan Shu
et al.
Abstract:With the progression of digital transformation in the workplace, the use of enterprise social media has become a daily routine in contemporary organizations. In the course of this transition, securing enterprise social media for both efficiency and individual well-being is pivotal as it steers digital transformation towards a sustainable future. Despite the huge benefits, the impact of enterprise social media on individuals is often seen as a double-edged sword, posing a managerial dilemma to organizations. To… Show more
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