Determining Needs to Support mHealth Interventions

Abstract

Needs assessment and analyses allow for organizations and individuals to identify any gaps or discrepancies between a current state of performance and a desired state. In regards to m-health technology, needs assessment can be used to help healthcare providers identify specific gaps or areas that could benefit from m-health technologies such as reducing the cancellation of appointments, improving health records, consolidating paperwork, and improving patient education efforts. The purpose of this chapter is to explore how needs assessment strategies can be leveraged to support healthcare providers' abilities to identify, select, and in implement m-health technologies into their patient plans. This chapter will review the types of needs healthcare providers must consider when implementing m-health technologies, as well as strategies that can support their decisions.