Determining hiking experiences in nature-based tourist destinations

Chhetri, Prem; Arrowsmith, Colin; Jackson, Mervyn

doi:10.1016/s0261-5177(03)00057-8

Cited by 216 publications

(142 citation statements)

References 22 publications

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“…Prentice et al (1998) focussed on heritage parks, while Chhetri et al (2004) researched the visitor experience in the natural landscape. Cameron and Gatewood (1998) aimed to identify and understand the reasons that people visit different types of historical sites and museums.…”

Section: Stream 4: Seeking To Explore and Understand The Nature Of Spmentioning

confidence: 99%

Understanding and meeting the challenges of consumer/tourist experience research

Ritchie

Hudson

2009

Journal of Tourism Research

274

159

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This paper seeks to provide a framework that will help us identify and better understand the major challenges we face in consumer/tourist experience research. These challenges have both theoretical and managerial dimensions. Based on an extensive and comprehensive review of the current literature in the fi eld, we have categorised extant knowledge into six main streams of theoretical thinking and empirical research. These streams were identifi ed as the fundamentals of the experience, experience-seeking behaviours, methodologies used in experience research, the nature of specifi c tourism experiences, managerial issues in the design and delivery of experiences, and the evolutionary trail of experience thinking. I t has been nearly a decade since Pine and Gilmore (1999) published their popularising treatise on 'The Experience Economy', and over a decade since the appearance of one of the earliest scholarly journal research articles on the tourism experience: 'The Service Experience in Tourism' (Otto and Ritchie, 1996). This paper sought to provide some initial insights into the critical dimensions of 'the experience' in tourism -and served to launch us on our quest to better understand what many have argued is the central challenge facing tourism planners, namely, the design of effective touristic experiences.In preparing this review, we fi rst undertook to thoroughly examine material on 'the experience' so as to provide an overview of existing research. We then proceeded to sort the documentation into six broad categories or 'streams', each of which appeared to refl ect a stream of thinking and related research. The streams identifi ed were as follows:Stream 1 -the 'fundamental stream' involves conceptual work and/or research that sought to defi ne and understand 'the essence' of 'the tourism experience'. This includes a sub-stream in which researchers use specifi c theoretical frameworks as their point of departure;Stream 2 -a stream of thinking/research that sought to understand the tourist's experience-seeking behaviour; Int. J. Tourism Res. 11, 111-126 (2009) to manage the delivery of a basic/satisfactory/quality/extraordinary/memorable experience; INTERNATIONAL JOURNAL OF TOURISM RESEARCH

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Section: Stream 4: Seeking To Explore and Understand The Nature Of Spmentioning

confidence: 99%

Understanding and meeting the challenges of consumer/tourist experience research

Ritchie

Hudson

2009

Journal of Tourism Research

274

159

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“…The meaning is created by the interaction of the visitor ' s own cultural background and their understanding of the historical and cultural signifi cance of the event or location. 19 There was a vigorous debate about whether the festival had become too commercialised or too conservative in its approach.…”

Section: Physicalmentioning

confidence: 99%

Making space for experiences

Morgan

2006

J Retail Leisure Property

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Michael Morganis senior lecturer in services marketing in the School of Services Management, Bournemouth University, UK. AbstractLeisure and retail providers need to understand the elements of the visitor experience and the way in which they evaluate their satisfaction. This article suggests a holistic prism model of the interaction between the management and the visitor in a leisure space. This is applied to a netnographic study of visitors to a folk festival to illustrate the interconnectiveness of the different attributes causing dissatisfaction. It found that the physical and operational attributes were evaluated not through a checklist of individual features but as hindrances to the visitor ' s desire to make best use of the time. Visitors also evaluated the experience in the light of their own values and concerns, passing judgement on the values communicated by the management. At the heart of the experience was the enjoyment of choosing from an abundant offer and discovering something new. The main attraction is often only the pretext for enjoying the company of friends so places to meet before and chill-out afterwards are vital to the experience. The distinctiveness of the setting, the food and drink can become the sensory cues which give the event or location its uniqueness. The challenge to retail and leisure organisations is to design these elements of a memorable experience into their offerings.

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“…29 2) L'expérience au coeur du tourisme de randonnée : un touriste actif 30 L'expérience du randonneur peut être résumée en trois points : le paysage, le « moment » (les relations interpersonnelles notamment) et les émotions (Chhetri et al, 2004). La nature de cette expérience est intrinsèquement subjective.…”

Section: Mondes Du Tourisme 13 | 2017unclassified

Une innovation-produit au service de la stratégie d’un territoire touristique transfrontalier émergent

Caudron¹,

Thomas²

2017

tourisme

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Determining hiking experiences in nature-based tourist destinations

Cited by 216 publications

References 22 publications

Understanding and meeting the challenges of consumer/tourist experience research

Understanding and meeting the challenges of consumer/tourist experience research

Making space for experiences

Une innovation-produit au service de la stratégie d’un territoire touristique transfrontalier émergent

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