Determination of The Relationship Between Perception of Nursing Quality and Satisfaction Status of Patiens Hospitalized in Surgical Services

Kersu, Özlem; Boğa, Selda Mert; Köşgeroğlu, Nedime; Sayılan, Aylin Aydın; İlter, Gonca; Baydemır, Canan

doi:10.5222/head.2020.032

Cited by 8 publications

(9 citation statements)

References 11 publications

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“…Therefore, nurses are the leading source for patients to obtain information and responses to their questions. In the literature, in studies in which satisfaction with nursing is evaluated, the mean scale score ranges between 67.82 ± 16.13 and 76.59 ± 15.11 (9,(22)(23)(24). In the present study, the mean score regarding satisfaction with nursing was 70.53 ± 16.27, which suggests that the participating women who underwent cesarean section were generally satisfied with nursing care.…”

Section: Satisfaction With Nursing Care Of Women Who Give Birth By Ce...supporting

confidence: 48%

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Yıldız

Tuğut

2021

Middle Black Sea Journal of Health Science

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Objective: This descriptive cross-sectional study aims to determine the perception of individualized care and satisfaction with the nursing of women who underwent cesarean section. Methods: The population of this study consists of women undergoing cesarean section in a university hospital between 15 August and 15 December 2018 (N=260). The sample consists of 156 women giving birth by cesarean section who have agreed to participate in this study. The data have been collected by using the Personal Information Form and the Individualized Care Scale (ICS) and the Newcastle Satisfaction with Nursing Scale (NSNS). Results: It has been found that the women who gave birth by cesarean section have good ICSA (3.50±0.99), ICSB (3.82±1.18), and NSNS (70.53±16.27) mean scores. There is a significant, positive, and moderate relationship between the ICS and NSNS scores. It has been found that there is a statistically significant difference between the place of residence and the level of satisfaction with nursing. It has been determined that the women whose income is higher than their expenses are more satisfied with nursing care, and their individualized care perception is higher. Conclusion: It has been determined that women who gave birth by cesarean section have a good level of individualized care perception and nursing satisfaction. It has been found that women's satisfaction with nursing increases.

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Section: Satisfaction With Nursing Care Of Women Who Give Birth By Ce...supporting

confidence: 48%

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Yıldız

Tuğut

2021

Middle Black Sea Journal of Health Science

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“…38, indicating a high level of satisfaction with all dimensions of nursing care. Similarly, the study of Kersu et al on surgical patients found that the participants were highly satisfied with the nursing care (32). The study of Yeşil et al on intensive care patients also found high level of patient satisfaction (33).…”

Section: Resultsmentioning

confidence: 90%

“…Positive correlation between the ICA and the NSNS scores in our study indicated that the satisfaction of the participants with nursing care increased as they believed that their individuality was supported through specific nursing interventions. The study of Kersu et al found a positive and significant correlation between the perceptions about and the patient satisfaction with the nursing care (32). The study of Tekin and Yıldız Fındık on orthopedic surgery patients in Turkey also found a positive correlation between satisfaction and the level of awareness about nursing interventions (26).…”

Section: Resultsmentioning

confidence: 94%

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Kılıç

Sü

GÖK³

2022

Clinical and Experimental Health Sciences

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Objective: Individualized nursing care, which indicates the belief on the uniqueness and worthiness of human beings, improves the quality of healthcare and contributes to patient satisfaction. The aim of this study is to determine the relationship between the perceived individualized care and the level of satisfaction with nursing care for patients hospitalized in internal medicine departments. Methods: This study was carried on 250 patients hospitalized in internal medicine department of a university hospital in Turkey between December 2019 and February 2020. Patient information form, individualized care scale and the Newcastle satisfaction with nursing scale were used for data collection. Mann-Whitney U, Kruskal-Wallis H and Spearman’s rho correlation test were used for data analysis. Results: Participants believed that the nursing interventions supported their individuality and had positive perceptions about the individuality in their own care. They were highly satisfied with the nursing interventions. Besides there was a positive correlation between the scores obtained from the individualized care scale and Newcastle satisfaction with nursing scale. Finally, age and education levels of the patients had a positive impact on perceived individualized care and the level of satisfaction with nursing care. Conclusion: The findings suggest that individuality of each patient should be prioritized during the nursing interventions in order to increase patient satisfaction and improve the quality of nursing care.

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“…Therefore, an increase in the quality of patient care has a positive effect on the patient's recovery process. The most important indicator of the quality of care is patient satisfaction, the accord between the patient's expectations and the care received [9]. In addition, it has been reported that a patient who is satisfied with the health care given is affected positively by the treatment, and this shortens their hospital stay.…”

Section: Introductionmentioning

confidence: 99%

“…Thus, when examining studies on the determination of patient satisfaction with nursing care, it was noted that there were different conclusions about the relationship between patient satisfaction and patient characteristics [12][13][14]. Along with this, in the literature, there are studies on determining the levels of patient satisfaction with nursing care [9,10,15]; however, there are no studies on care satisfaction among patients with Covid-19.…”

Section: Introductionmentioning

confidence: 99%

Nursing Care Satisfaction among Patients Infected with Covid-19: A Turkish Perspective

et al. 2022

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The aim of this study was to determine the satisfaction with nursing care among patients diagnosed with Covid-19 and related factors. Materials and Methods. The study was conducted between June and July 2020. The population of the study consisted of 102 patients treated in the Covid-19 clinics of the University Teaching and Research Hospital. The data were collected using the Newcastle Satisfaction with Nursing Care Scale with a total of 19 items, and the Patient Description Form designed to record the sociodemographic characteristics and medical histories. The data were evaluated using the program package IBM SPSS 20.0. To test the significance of the difference between two independent groups, the Student’s t-test was used, and the one-way ANOVA was used to test the significance of the difference between more than two groups. Results. The results showed that most patients were satisfied with nursing care. A higher level of satisfaction was seen in patients treated in the Covid-19 intensive care units, those with chronic conditions, and those who received information about their health state from nurses. Patients’ family type, sharing fears and worries with nurses, getting information from nurses and the quality of nursing care were the variables significantly associated with patient satisfaction with nursing care. Conclusions. Satisfaction with nursing care among Covid-19 patients was moderate. When nurses use effective communication skills to meet patients’ care needs, provide patients with adequate information, allow them to express their feelings, and keep them safe, this will further enhance patient satisfaction.

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Determination of The Relationship Between Perception of Nursing Quality and Satisfaction Status of Patiens Hospitalized in Surgical Services

Cited by 8 publications

References 11 publications

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Perception of Individualized Care and Satisfaction With Nursing Care of Women Who Give Birth by Cesarean Section

Perceived Individualized Care and the Satisfaction Levels of Patients Hospitalized in Internal Medicine Departments: A Cross-Sectional and Correlational Survey

Nursing Care Satisfaction among Patients Infected with Covid-19: A Turkish Perspective

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