Determination of Conflict Resolution Strategies of Nursing Students

Abstract

ÖZ GİRİŞ: Hemşirelik öğrencilerinin eğitimleri sonucunda birer sağlık profesyoneli olacağı, bakım hizmeti vereceği ve çatışma ortamında kalabilecekleri göz önünde bulundurulduğunda, hemşirelik öğrencilerinin çatışma çözme strateji ve stillerinin belirlenmesi ve geliştirilmesi önem taşımaktadır. AMAÇ: Araştırma, hemşirelik öğrencilerinin kullandığı çatışma çözme stillerinin ve etkileyen etmenlerin belirlenmesi amacıyla yapılmıştır. YÖNTEM: Araştırma, hemşirelik bölümünde öğrenim gören 272 öğrenci ile yürütülmüştür. Araştırma verileri, "Tanıtıcı Bilgi Formu ve Çatışma Çözme Stilleri Ölçeği" kullanılarak toplanmıştır. BULGULAR: Araştırma kapsamına alınan öğrencilerin, %80,5'i kadın, %73,5'i 18-21 yaş grubunda, %96,3'ü bekar, %62,5'i Anadolu lisesi mezunu ve %30,1'i birinci sınıf ve %30,1'i ikinci sınıf öğrencisi olduğunu bildirmiştir. Öğrencilerin en çok uzlaşma, en az ise hükmetme stratejisini kullandıkları belirlenmiştir. SONUÇ: Çatışma çözmenin etkin bir şekilde gerçekleşmesi için farkındalığın arttırılması, sağlık hizmeti içerisinde ortaya çıkabilecek çatışma tipleri ve çözüm biçimlerine ilişkin bilginin birer hemşire adayı olan öğrencilere eğitimin her basamağında verilmesi gerekmektedir. ABSTRACT INTROdUCTION:Considering that nursing students will be health professionals as a result of their education, and provide care and stay in conflict environment, it is important to identify and develop conflict resolution strategies and styles of nursing students. AIM: The research was conducted to determine the conflict resolution styles used by nursing students and the effective factors. METHOd:The study was carried out with 272 students studying in the nursing department. The results of the study were collected by the "Introductory Information Form and the Conflict Resolution Styles Scale." RESULTS: The 80.5% of the students included in the study were women in the 18-21 age group (73.5%), single (96.3%) Anatolian high school graduates (62.5%), first (30.1%) and second grade (30.1%) students. It is determined that the students used mostly reconciliation and leastly domination strategies. CONCLUSION: In order for the resolution of conflict to take place effectively, it is necessary to increase the awareness of nurse candidates, and they should be informed about the types of conflicts that may rise in the health service and the t sources of conflict.

Evaluation of the Relationship between the Levels of Patience and Tranquillity and Conflict Resolution Styles of Executive Nurses

“…In addition, some studies indicate the least used strategy was avoidance [11,45,46]. Te fact that the nursing students mainly used the compromising strategy and least the domination strategy shows similarity with our results [26]. According to the literature, strategic solutions can be solved by integrating and obliging [1].…”

“…Regarding confict management, it was determined that the service managers used the integration strategy the most and avoidance the least [11]. Accordingly, nursing students mostly used the strategy of obliging and least domination [26]; in addition, the confict strategies of university students did not difer according to gender [27]. Diferent strategies were used to resolve the confict between doctors and nurses; the most used strategies were integration, compromising, and avoidance, whereas the least used one was dominating [12].…”

''I Want to be Visible, Notice Me!'': Nursing Image in the COVID-19 Pandemic Process: A Cross-Sectional Study from Türkiye

“…It was determined that nursing image was moderately positive in the studies conducted to determine the social nursing image using the same scale as our study in the pre-pandemic period in Türkiye. 12,13,20 The mean score of nursing image and the majority of their positive answers showed that nursing image was positive during the pandemic according the current study in which nursing image was evaluated in Türkiye. Supporting the results of the present study, it was determined that the number of positive tweets increased and the views about nurses were more positive in the study based on the analysis of tweets posted on Twitter (Twitter Inc., USA) before and during the pandemic in Türkiye by Şahan et al 21 It was thought that the reasons for the positive nursing image during the COVID-19 pandemic in present study were being followed the news about nursing in traditional media by the majority of adults (68.1%), being worked with great devotion without taking annual leave by nurses, positive reflection of all efforts to ensure patient comfort on nursing care and having any nurse relative (61.4%).…”

The Impact of COVID-19 Pandemic on Nursing Image in Society: A Cross-Sectional Study

“…In our study, much higher average total score of NIS, compared to previous studies, supports that the COVID-19 pandemic may have had a positive impact on society's nursing image. 10,11 In a systematic review of the social image of the nursing profession, it has been reported that the nursing profession is perceived as a profession that has an important place in public health, with long working hours and low wages. In the same study, it was reported that nurses are perceived as auxiliary health workers who performed the medical treatment requested by physicians.…”