Determinants of switching intention in the electricity markets - An integrated structural model approach

Hussain, Shahid; Seet, Pi-Shen; Ryan, Maria; Iranmanesh, Mohammad; Cripps, Helen; Salam, Abdul

doi:10.1016/j.jretconser.2022.103094

Cited by 14 publications

(6 citation statements)

References 107 publications

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“…First off, when used separately, the PPT and TPB are limited in their ability to explain switching behaviour. However, combining the two ideas has been shown to improve the models’ ability to explain the observed behaviour (Hussain et al, 2022). Second, the TPB and PPT complement one another, which aids in our understanding of the switching phenomena while also highlighting the significance of perceived behaviour and preference in this situation.…”

Section: Literature Reviewmentioning

confidence: 99%

“…Despite the fact that there have been numerous studies on behaviour intention in the context of medical tourism, the majority of these studies (Ha, Yu, & Hwang, 2021; Lee, Han, & Lockyer, 2012) used the push-pull theory (PPT) or theory of planned behaviour (TPB) separately to analyse consumer behaviour intention. This study is the first to investigate the effect of multidimensional destination perception on medical tourists’ behavioural intention in emerging destinations because there is a dearth of research on the combination of PPT and TPB (Hussain et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

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Multidimensional destination perception effects over medical tourists’ behavioural in emerging destinations: empirical evidence from China’s international medical tourism pilot area

Jiang,

Zhao,

2024

IJTC

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Purpose This study aims to explore the consumer perceptions of cognition and intention to visit pilot zone of international medical tourism as emerging, developed medical tourism destinations. Design/methodology/approach Using a survey-based quantitative method, based on a survey of 439 tourists who have cross-border travel experience, the partial least squares approach was performed to test the hypotheses. Findings The results show that internal factors had a stronger influence on destination image compared to external factors. Among different factors, preferential policies had the greatest impact on intention to visit. Perceived quality had a stronger effect on intention to visit than preference. Geographical distance had a varied effect, with those furthest away in Northeast China showing greater intention to visit compared to closer regions. Originality/value This study explores the impact of multidimensional destination perception on medical tourists’ behavioural intention in emerging destinations by integrating the push-pull theory and theory of planned behaviour and tests how geographical distance affects intention to visit emerging destinations. Using China international medical tourism pilot area as a typical case of medical tourism emerging destinations for empirical analysis. This research offers guidance for branding and marketing strategies, contributes to a deeper understanding of medical tourists’ destination choices, enriches the theoretical explanation of emerging destination choice in medical tourism and provides valuable insights for destination recovery.

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Section: Literature Reviewmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

Multidimensional destination perception effects over medical tourists’ behavioural in emerging destinations: empirical evidence from China’s international medical tourism pilot area

Jiang,

Zhao,

2024

IJTC

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“…This study contributes to sustainable tourism research in several ways. First, in light of rising consumer awareness about tourism sustainability (Font & McCabe, 2017), it seems plausible to study the mechanism that affects travellers' behavioural response to environmental factors in terms of PI (Zhuang et al, 2021) and SB (Hussain et al, 2022) for improved financial performance (Olya et al, 2021).In this regard, the proposed conceptual model acts as a response to the call for more empirical research to test the process in which environmental CSR can result in consumer behavioural outcomes in travel and tourism research (Chuah et al, 2020). Specifically, this study advances the current understanding of environmental CSR by drawing insights from the airline industry to fill in the void appertaining the impact of environmental CSR in the context of airlines.…”

Section: Contributions Of the Studymentioning

confidence: 99%

“…Finally, Zhuang et al (2021) referred to the inconsistencies in studying consumers’ green PI and called for research addressing the antecedents of such behavior in service marketing literature. Moreover, Hussain et al (2022) argued that the environmental factors affecting consumers’ SB deserve more research attention. Hence, the application of PI and SB as critical outcome variables is a response to the dearth of research in relatively less investigated areas.…”

Section: Introductionmentioning

confidence: 99%

Environmental CSR, Customer Equity Drivers, and Travelers’ Critical Outcomes: A Stimulus–Organism–Response Framework

Vatankhah

Sepehrmanesh

Zaeri

et al. 2023

Journal of Hospitality & Tourism Research

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While environmental corporate social responsibility (CSR) has gained increased attention in sustainable tourism research, little is known about its impacts on customers in the context of the airlines. This study investigates the impact of environmental CSR on two critical customer outcomes, namely, purchase intention (PI) and switching behavior (SB). In light of the stimulus–organism–response (S-O-R) framework, this study further examines the joint mediating impact of customer equity drivers (CEDs) in the previously mentioned relationships. With a sample of Iranian air travelers, the results of the structural equation model revealed that environmental CSR significantly affects CEDs. While CEDs predict PI, they failed to reduce SB. Hence, CEDs jointly mediate the impact of environmental CSR on PI only. The results of the current study reveal nuances in the service marketing research by extending the impact of environmental CSR on travelers’ PI and SB via CEDs. Theoretical and practical implications are provided.

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“…For example, Ghufran et al (2022) relies on the PPM theoretical framework to test consumers' conversion intention from traditional food to organic food. Hussain et al (2022) reveals the antecedents of customers' switching intentions in the electricity market through the PPM theoretical framework. These studies analyze variable factors through the PPM framework, to determine the influence factors on the research subject.…”

Section: Related Theorymentioning

confidence: 99%

Exploring the influencing factor of urban industry development: An order parameter method

Dou¹,

Sun²,

Wu³

et al. 2023

Front. Sustain. Cities

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This study aims to analyze the factor affecting the urban industry development in Guangzhou. Based on push-pull-mooring theory, we explain the reasons for choosing the above indicators and use order parameters to analyze their impact on the urban industrial development. The results show that: (1) Environment has an obvious promoting effect on the urban industrial development. This shows that the current environment and the urban industrial development have reached a balance. (2) Technology has a positive impact on the urban industrial development, but it needs to go through the technology running in period smoothly. (3) Different from other factors, finance has a crowding out effect on industrial development. However, the development of finance will promote the rapid development of industry in Guangzhou. (4) The impact of finance, technology and green on UID is applicable to different development stages of UID, that is, these variables are related. Lastly, we provided development suggestions for Guangzhou. This will lay a foundation for promoting its industry.

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Determinants of switching intention in the electricity markets - An integrated structural model approach

Cited by 14 publications

References 107 publications

Multidimensional destination perception effects over medical tourists’ behavioural in emerging destinations: empirical evidence from China’s international medical tourism pilot area

Multidimensional destination perception effects over medical tourists’ behavioural in emerging destinations: empirical evidence from China’s international medical tourism pilot area

Environmental CSR, Customer Equity Drivers, and Travelers’ Critical Outcomes: A Stimulus–Organism–Response Framework

Exploring the influencing factor of urban industry development: An order parameter method

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