Abstract:The objective is to identify the determinants of the effectiveness of the supply chain (SC) operation and its management (SCM), from the viewpoint of its members or chain leaders. We conducted a descriptive research with the use of a questionnaire applied in the companies located in the city of São Marcos/RS (state of Rio Grande do Sul). The sample comprised a total of 42 respondent companies from a population of 67 industrial companies, resulting in 63% rate of return. We conducted a qualitative step with the… Show more
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