Determinants of Quality of Healthcare for Adolescents and Young Adults

Al-Yateem, Nabeel

doi:10.1007/978-3-030-23384-6_3

Cited by 7 publications

(5 citation statements)

References 29 publications

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“…Some are clearly similar to constructs presented in the literature review (human interaction issues, time efficiency, and complementary facilities), and some were uncovered in the present study, such as value for money match and accountability. The first three constructs found in this research conform to recent research (Aburayya et al, 2020;Akderea et al, 2020;Al-Yateem, 2020) which found that service effectiveness, efficiency, and responsiveness or timeliness of care were significant determinants of quality of healthcare service, and they were included in the quality service models (e.g., SERVQUAL).…”

Section: Discussionsupporting

confidence: 83%

Using Social Media Data for Exploring Healthcare Service Quality

Halaweh,

Salameh

2023

International Journal of Healthcare Information Systems and Informatics

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The provision of quality services in the healthcare sector has become a highly prioritized goal, as it is seen as a key factor in the satisfaction and loyalty of patients. This study aims to explore patients' perception of service quality in the UAE, a topic that has not yet been extensively studied. A qualitative approach, using social media data, was employed. Grounded theory techniques were used to analyze online feedback and comments on clinical services posted by patients. Results revealed five key factors that shape patients' perception of service quality: time efficiency, human interaction, complementary facilities, value for money match, and accountability. This study's findings and implications, particularly regarding how technology can be used to guarantee quality services and address issues raised in the research, are discussed.

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Section: Discussionsupporting

confidence: 83%

Using Social Media Data for Exploring Healthcare Service Quality

Halaweh,

Salameh

2023

International Journal of Healthcare Information Systems and Informatics

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“…Another study revealed that the quality of healthcare for adolescents/young adults was influenced by their age, developmental characteristics, family influences, social networks, customs, and norms of their communities [13].…”

Section: Discussionmentioning

confidence: 99%

Determinants of Quality of Tuberculosis Services in Lusaka, Zambia

Sikateyo¹

2022

TIJPH

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The Zambian government, through the Vision 2030 policy, has prioritized health and is committed to the attainment of ‘equity of access to cost-effective quality health services, as close to the family as possible by providing a continuum of care with particular emphasis on promotional, preventive, curative, and rehabilitation services. This, however, is challenged by the high disease burden of communicable and Non-Communicable Diseases (NCDs) tuberculosis inclusive. This study was conducted to identify and assess determinants of the quality of TB services. The study utilized a cross-sectional design involving a mixed-methods approach consisting of a desk review facility-based survey of patients on TB treatment using quantitative and qualitative data collection techniques. The study covered 352 randomly selected TB patients, 58 conveniently selected TB treatment support persons, 9 purposively selected TB community volunteers, and 6 purposively selected facility-based service providers. The determinants of good quality of TB care include technical performance, access to services, the effectiveness of care, interpersonal relations, the efficiency of service delivery, continuity of service, safety, physical infrastructure, comforts, and choice of service. Results confirm that good health is a function of the quality of healthcare and utilization of healthcare services and service utilization is affected by social demographics of patients such as age, sex, marital status, type of TB treatment support person, inter alia. Patient’s demographic factors determined how the patient view the quality of TB serviced they received.

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“…In addition, adolescents require appropriate support and assistance to successfully navigate the significant developmental changes they experience [14,16]. Adolescents with long-term health conditions face additional issues, including illness-related challenges and serious health consequences from poor management, which are in turn associated with increased expenditure and healthcare system use [14,15,17,18]. Therefore, it is essential to support appropriate health services targeted to this population.…”

Section: School Health Services In the United Arab Emirates: Explorat...mentioning

confidence: 99%

School Health Services in the United Arab Emirates: Exploration of an Effective Way to Provide Primary Healthcare for Children and Young People

Al‐Yateem

Rahman²,

Subu³

2021

East J Healthc

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Consistent with international trends, health service authorities in the United Arab Emirates (UAE) have acknowledged the importance of refocusing healthcare services to reflect more responsive, primary, and preventive care approaches, especially in services for children and adolescents. The UAE has well-established school health services, which represent an ideal avenue to support this service delivery transformation. However, the opportunity to achieve this service transformation has not yet been fully realized. Current school health services in the UAE may need strengthening to better contribute to the changes needed to focus on prevention and health promotion. Studies that assessed components of these UAE school health services identified various gaps, such as human resources, capacity gaps within service providers, and the lack of a framework focused on prevention and promotion services. These gaps need to be addressed to ensure comprehensive and quality services are provided for the target group.

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Determinants of Quality of Healthcare for Adolescents and Young Adults

Cited by 7 publications

References 29 publications

Using Social Media Data for Exploring Healthcare Service Quality

Using Social Media Data for Exploring Healthcare Service Quality

Determinants of Quality of Tuberculosis Services in Lusaka, Zambia

School Health Services in the United Arab Emirates: Exploration of an Effective Way to Provide Primary Healthcare for Children and Young People

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