Determinants of Parental Satisfaction with Nursing Care in Paediatric Wards—A Preliminary Report

Kruszecka-Krówka, Agnieszka; Smoleń, Ewa; Cepuch, Grażyna; Piskorz-Ogórek, Krystyna; Perek, Mieczysława; Gniadek, Agnieszka

doi:10.3390/ijerph16101774

“…4.19 points. The highest score was found for availability and the lowest for care and treatment and parental participation (14). Lower levels of satisfaction were seen in parents of children with emergency admissions, those with a post-trauma condition, and the highly educated group (14).…”

Section: Discussionmentioning

confidence: 96%

“…Participants were divided into groups based on developmental ages. A standardized questionnaire-EMPHATIC was used (14). Five major criteria for satisfaction evaluation included Information, Care and Treatment, Availability, Parental participation, and Professionalism approach.…”

Section: Discussionmentioning

confidence: 99%

Determinants of Patient Care and Satisfaction in Pakistan- A Scoping Review

Sarfraz

¹

,

Sarfraz

²

,

Hussain

³

et al. 2024

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Background: Pakistan established the Punjab healthcare commission to improve patient care catering to professional accountability in the public and private sectors. As per the World Health Organization, quality of care comprises of six dimensions where the care must be effective, efficient, accessible, patient-centered, equitable, and safe. Objectives: The objectives are to determine if patients are satisfied with the quality of services in public and private sectors, or if any neglect was present. Methods: The literature on patient care and satisfaction was compiled using a scoping review methodology. PubMed, CINAHL Plus, and Scopus were used to collate information. Duplicates were removed using Endnote X9. Results: Of the 467 abstracts and titles that were screened for relevance, 74 were considered for full-text review and potential inclusion in the scoping review. Out of 16 included studies, 7 (43.8%) of the included studies originated from Pakistan. The characteristics of included studies such as quality of care and patient satisfaction are tabulated. Conclusion: Current literature does not provide quality- and satisfaction- focused studies, and has methodological discrepancies. It is required that the medical profession adopt a sense of self-monitoring. Gaps in service provision must be addressed by healthcare managers, policymakers, and physicians in Pakistan.

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“…Future studies must assess these links in primary and secondary health care facilities, and obtain regular feedback from patients (13). In a modern healthcare system, the provision of quality health care is correlated with the satisfaction of the patients (14). A 2019 observational study in pediatric wards at two children hospitals in Krakow assessed various determinants of parental satisfaction with nursing care (14).…”

Section: Discussionmentioning

confidence: 99%

“…In a modern healthcare system, the provision of quality health care is correlated with the satisfaction of the patients (14). A 2019 observational study in pediatric wards at two children hospitals in Krakow assessed various determinants of parental satisfaction with nursing care (14). Participants were divided into groups based on developmental ages.…”

Section: Discussionmentioning

confidence: 99%

Determinants of Patient Care and Satisfaction in Pakistan- A Scoping Review

Sarfraz

¹

,

Sarfraz

²

,

Hussain

³

et al. 2020

Int J Front Sci

1

0

View full text Add to dashboard Cite

Background: Pakistan established the Punjab healthcare commission to improve patient care catering to professional accountability in the public and private sectors. As per the World Health Organization, quality of care comprises of six dimensions where the care must be effective, efficient, accessible, patient-centered, equitable, and safe. Objectives: The objectives are to determine if patients are satisfied with the quality of services in public and private sectors, or if any neglect was present. Methods: The literature on patient care and satisfaction was compiled using a scoping review methodology. PubMed, CINAHL Plus, and Scopus were used to collate information. Duplicates were removed using Endnote X9. Results: Of the 467 abstracts and titles that were screened for relevance, 74 were considered for full-text review and potential inclusion in the scoping review. Out of 16 included studies, 7 (43.8%) of the included studies originated from Pakistan. The characteristics of included studies such as quality of care and patient satisfaction are tabulated. Conclusion: Current literature does not provide quality- and satisfaction- focused studies, and has methodological discrepancies. It is required that the medical profession adopt a sense of self-monitoring. Gaps in service provision must be addressed by healthcare managers, policymakers, and physicians in Pakistan.

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“…The quality of medical services is equal to a sense of satisfaction in patients regarding care and treatment [12]. Satisfaction with medical and nursing care is a multidimensional concept and depends on the degree of meeting expectations of the patients and their families [13].…”

mentioning

confidence: 99%

The voices of parents whose children hospitalized with chronic kidney disease: A qualitative study

Khorsandi

¹

,

Feizi

²

,

Maslakpak

³

2020

Preprint

0

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Background Parents play an important role in the treatment of children with chronic kidney disease (CKD) and their dissatisfaction may result in negative impacts on children’s health outcomes as well as their medical treatment. Thus, exploring parents' experience and identifying and addressing challenging issues could be helpful in managing the patients’ chronic conditions during their hospitalization. This study aimed to explore parents’ experiences during the hospitalization of their children with CKD. Methods This study was a qualitative study with the content analysis approach. Participants were 15 parents of children with CKD who were selected by purposive sampling. Data were collected using in-depth, semi-structured, face-to-face interviews. Data were analyzed using conventional content analysis. Results Two overarching categories of “improper behavior of personnel” and “unprofessional performance of personnel” were extracted from the data. The first category included sub-categories of ‘staff aggression’ and ‘staff indifference’. ‘Disturbed interaction’, ‘poor patient care, and ‘poor skills of personnel’ were considered as the sub-categories of "unprofessional performance of personnel". Conclusion The results indicated that improper behavior and unprofessional performance of the healthcare personnel can intensify the child’s and parents’ problems, and make it more difficult for them to deal with these difficulties. The medical team can significantly help parents by establishing appropriate communication and behavior, providing them the required information about their child’s disease and the necessary care to mitigate or eliminate their problems. Also, health care authorities can develop and implement educational and practical guidelines for healthcare personnel to improve their knowledge and skills.

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Determinants of Parental Satisfaction with Nursing Care in Paediatric Wards—A Preliminary Report

Cited by 26 publications

References 35 publications

Determinants of Patient Care and Satisfaction in Pakistan- A Scoping Review

Determinants of Patient Care and Satisfaction in Pakistan- A Scoping Review

Determinants of Patient Care and Satisfaction in Pakistan- A Scoping Review

The voices of parents whose children hospitalized with chronic kidney disease: A qualitative study

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