“…Baumol (1967) argued that economies with a growing share of services would experience less aggregate productivity; recent works indicate the important role of service industries as suppliers of intermediate products to other industries, thereby as an economic booster and as providers to final consumers. In this context, recent conducted works analyze the firm productivity in the service industry, identifying productivity determinants related to management, size and age (Martins et al ., 2018) of firms, research & development (R&D) (Harris and Moffat, 2015), innovation (Martins et al ., 2018; Tello, 2017) and trade involvement (Amiti and Wei, 2009; Love et al ., 2010; Nasir, 2012) as well as external factors such as the market concentration (De Jorge and Suárez, 2014; Wolfmayr et al ., 2013) and regulation (including taxes) (Amutabi and Wambugu, 2020; Castro and Jorrat, 2013). The external factors are especially important since they influence on the firms' productivity, but they are beyond their control.…”