Determinants of Google Workspace Usage and Collaborative Learning among University Students in Selangor

Abstract

Technology for education can assist students' learning goals while opening new avenues for critical thinking, communication, collaboration, and creativity. One of the platforms used by students is Google Workspace, a cloud-based productivity suite developed by Google. However, the problem of insufficient support for sharing content and the unethical use of information system services has become a major concern highlighted in this study. The quantitative findings in this study show a correlation between the usage of Google Workspace and the Collaborative Learning Environment and a recommendation to upskill students with digital literacy skills and ethics of information use.