Determinants of expected performance after ISO 9001 certification withdrawal

Out of social accountability: Reasons and alternative paths for SA8000 decertification

“…Moving to the contribution to decertification literature, our article is the first to provide an overview of the reasons leading companies to abandon the most relevant CSR standards. By complementing them with our findings on SA8000, we point out that some decertification drivers have already emerged for ISO 9001, ISO 14001, EMAS, and B Corp (e.g., absence of commercial benefits/advantages, financial burden, paperwork load and documental management—Daddi et al, 2018; Mosgaard & Kristensen, 2020; Cândido & Ferreira, 2021b; Moroz & Gamble, 2021), while others have never been found before (e.g., complexities in orders and suppliers management; employees discomfort). This adds to the academic knowledge by showing that the decertification drivers are, at least partially, standard‐specific, depending on aspects such as the nature (e.g., focus on working conditions), dictates (e.g., presence of third‐party audits) and scope (e.g., inclusion of the upstream supply chain).…”

“…Corp (e.g., absence of commercial benefits/advantages, financial burden, paperwork load and documental management- Daddi et al, 2018;Mosgaard & Kristensen, 2020;Cândido & Ferreira, 2021b;Moroz & Gamble, 2021), while others have never been found before (e.g., complexities in orders and suppliers management; employees discomfort). This adds to the academic knowledge by showing that the decertification drivers are, at least partially, standard-specific, depending on aspects such as the nature (e.g., focus on working conditions), dictates (e.g., presence of third-party audits) and scope (e.g., inclusion of the upstream supply chain).…”

Does personal data protection matter for ISO 9001 certification and firm performance?

“…More recent research has focused on the ISO 9001 certification withdrawal phenomenon. As mentioned in Cândido and Ferreira (2022), only three (3) of the almost ten (10) existing decertification studies examine the impact of the certification withdrawal on firm performance, without reaching consensus. Two of them reported that decertification has a negative impact on firm performance that can lead to decreases in business performance (Ali c, 2014) as well as the value of the firm (Sansalvador and Brotons, 2015), while the third study (Cândido et al, 2016) found that surviving decertified firms do not show any loss of performance or competitiveness.…”

Decertification in quality-management standards by incrementally and radically innovative organizations

“…Mastrogiacomo et al (2021) further highlight that the European diffusion of ISO 9001 reached its highpoint in 2010 at 530,039 certifications and has steadily decreased in subsequent years to only 387,836 certifications in 2017; in fact, 2017 exhibited a downward trend in certifications for all the world's regions except 'East Asia and the Pacific'. 1 Despite the increased pervasiveness of organizations deciding to withdraw from quality-management certification, a common lament expressed by scholars over the last decade (e.g., Marimon et al, 2009;Alcala et al, 2013;Cândido et al, 2016Cândido et al, , 2021Cândido and Ferreira, 2021a;Kafel and Simon, 2017;Zimon and Delana, 2020;Ferreira and Cândido, 2021) is that the decertification phenomenon has been largely understudied. Instead of studying the recertification decision and the factors behind decertification, the research on quality standards instead focuses on the initial adoption decision.…”

“…Indeed,Cândido and Ferreira (2021a) find the internal and external benefits of standardization are generally entwined.…”