Determinants of Employees’ Knowledge Sharing Intention through Perspectives of Social Capital, Emotion and Motivation

Abstract

The aim of this study is to investigate the factors that determine employee’s knowledge sharing intention through the perspectives of social capital, emotion and motivation. The impacts of individual factors, namely social capital, enjoyment in and fear for knowledge sharing, sense of belonging and knowledge sharing self-efficacy on employee’s intention to share knowledge with colleagues are examined. 
 In order to test the hypotheses regarding the relationships among aforementioned variables, data were gathered through question forms from 267 employees working at two shopping malls in a province of Turkey. First, confirmatory factor analysis was applied to data on LISREL 8.7 software. Second, the validity of the measurement model was examined and last, anticipated relationships among variables were investigated through path analysis in structural equation modelling. The results stated that fear for sharing knowledge affected intention negatively while enjoyment in sharing knowledge and knowledge sharing self-efficacy affected intention positively. Also, relational capital was not found to impact intention to share knowledge via fear and enjoyment. On the other hand, sense of belonging impacted intention merely through enjoyment in sharing knowledge.