2018
DOI: 10.17951/ijsr.2017.0.6.183
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Determinants of Business Survivability: Literature Review

Abstract: Purpose-The goal of this article was to define the concept of business survivability on the basis of a review of subject literature, as well as to identify the main determinants influencing the survivability of micro and small businesses based on an analysis of empirical studies that most often included a five-year observation of an enterprise-from the moment of its establishment, until it was deregistered, or the observation period was over. Design/Methodology/Approach-The author utilises a review of Polish a… Show more

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Cited by 5 publications
(4 citation statements)
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“…Among all others, customer satisfaction is the most important driver of the CSL (Kozak, 2018). Customers' satisfaction serves as the heartbeat; its absence would mean immediate death of the organization, despite the existence of all other elements.…”
Section: Conceptualization Of Cslmentioning
confidence: 99%
See 1 more Smart Citation
“…Among all others, customer satisfaction is the most important driver of the CSL (Kozak, 2018). Customers' satisfaction serves as the heartbeat; its absence would mean immediate death of the organization, despite the existence of all other elements.…”
Section: Conceptualization Of Cslmentioning
confidence: 99%
“…The firm's attitude and response toward its stakeholders, particularly the owners, shareholders, investors, customers, and employees, also play a vital role in the organizational success that ultimately leads to CSL (Berman, Wicks, Kotha, & Jones, 1999;Watson, 2007). Among all others, customer satisfaction is the most important driver of the CSL (Kozak, 2018). Customers' satisfaction serves as the heartbeat; its absence would mean immediate death of the organization, despite the existence of all other elements.…”
Section: Conceptualization Of Cslmentioning
confidence: 99%
“…These firms provide accounting and financial services to small accounts held by small micro-enterprises. Practically, the rationale for the establishment of micro financial firms is to advance credit to small-scale businesses that would not normally obtain funding from banks (Kozak, 2018).…”
Section: Microfinance Institutionsmentioning
confidence: 99%
“…En el primer caso se relacionan con acciones que no dependen de la empresa, pueden ser directos como la competencia e indirectos como las fluctuaciones económicas. Y, en el segundo caso, por elementos internos como, la estructura organizacional, la gestión, innovación y financiamiento (Kozak, 2017).…”
Section: Introductionunclassified