Determinants Affecting Customer Perceived E-Service Quality (PeSQ) Towards E-Retailing Shopping Site in Malaysia

Sian, L.I.M. P.E.I.; Masrom, N.O.R. Ratna; Habidin, Nurul Fadly; Aziz, Nor Azah Abdul; Bakri, Mohammed Hariri

doi:10.1504/ijbex.2020.10026392

IJBEX

2020

DOI: 10.1504/ijbex.2020.10026392

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Determinants Affecting Customer Perceived E-Service Quality (PeSQ) Towards E-Retailing Shopping Site in Malaysia

L.I.M. P.E.I. Sian¹,

N.O.R. Ratna Masrom

Nurul Fadly Habidin

et al.

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Determinants Affecting Customer Perceived E-Service Quality (PeSQ) Towards E-Retailing Shopping Site in Malaysia

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