Determinant Attributes in Retail Patronage: Seasonal, Temporal, Regional, and International Comparisons

Sales by multi-product retailers

“…On a weekly basis, only one of eight loss-leaders caused store traffic to increase and none were profitable, while double couponing was more profitable, but not due to a traffic effect. These results are also supported by findings by Arnold, Oum and Tigert (1983) in a broader study of the determinants of supermarket choice, who find that store location, overall low prices, and cleanliness are more important drivers of store traffic than weekly specials. Other studies in the marketing literature, however, find that price promotions, if not loss-leaders, are effective in increasing product and category sales.…”

An Assessment of Consumers’ Willingness to Patronize Foreign-Based Business Format Franchises: An Investigation in the Fast-Food Sector

“…There are many studies focusing on store characteristics, including location (Arnold, Oum and Tigert 1983), service levels (Sharma and Stafford 2000), pricing policies (Moore and Carpenter 2006), merchandise assortment (Craig, Ghosh and McLafferty 1984;Morey 1980;Schary and Christopher 1979), and store atmospherics.…”

“…Hyllegard, Ogle, and Dunbar (2004) Store atmospherics (Penaloza 1999);Holt (1997) demographics to segment consumers on the basis of shared group characteristics. Lifestyle segmentation (Bagozzi, Rosa, Celly and Coronel 1998;Wells 1974 Retailers who symbolically relate to a consumer's meaning system on other Tigert (1996) process with the economic environment. The economic environment is where a product or service is exchanged such that organizations are rewarded for effective and efficient control of the work process (Scott 1987).…”

“…The economic environment is where a product or service is exchanged in such a way that organizations are rewarded for effective and efficient control of the work process. In these models, the dependent variable, store choice, is modeled as a function of the significance and interpretation of store attributes, store attitudes, general shopping patterns, householder/buyer demographic and socioeconomic characteristics, situational influencers, and retailer/marketer strategies (Arnold, Handelman and Tigert, 1996;Burke et al 1992;Dawson, Bloch and Ridway 1990;Keng and Ehrenberg 1984;Louviere and Gaeth 1987;Monroe and Guiltinan 1975;Spiggle and Sewall 1987).…”

“…Bitner (1992) Environmental Psychology (Holahan 1986;Darley and Gilbert 1985;Stokols and Altman 1987;Russell and Ward 1982) The link between store environmental elements, emotions and patronage Developed the theoretical model for Environmental Psychology to be applied to retail patronage Arnold, Oum and Tigert (1983) Multinominal Logit Choice Behavior Mathematical Model (Gensch and Recker 1979;McFadden 1980;Punj and Staelin 1978) The link between store characteristics, and patronage Store size, price levels, merchandise display, location, service level, and quality merchandise affect patronage Moore and Carpenter (2006) Consumers' use of reference prices (Biswas et al 2002); price as a signal of quality and value (Grewal et al 1998); response to price reductions (Grewal et al 1996) The link between store characteristics and patronage…”