Deteriorated External Work Environment, Heavy Workload and Nurses' Job Satisfaction and Turnover Intention

Abstract

Les divers projets de réforme du système de santé au Canada depuis les années 1990 ont profondément modifié les milieux de travail et les attitudes des travailleurs dans le domaine de la santé. Dans cet article, nous examinons les liens entre, d'une part, la détérioration de l'environnement de travail externe, la lourdeur des charges de travail et la satisfaction du personnel infirmier à l'égard du travail, et, d'autre part, les intentions des travailleurs face à un changement possible d'emploi. Les données étudiées proviennent d'une enquête réalisée en 2002 et à laquelle ont répondu 1 396 infirmières et infirmiers de trois hôpitaux d'enseignement du sud de l'Ontario. Nous avons d'abord analysé les données globalement ; ensuite, nous avons étudié de façon séparée celles qui concernent le personnel à plein temps, à temps partiel et occasionnel.

Relationship between an amount of Key Tasks and Job Satisfaction among Caregivers and Nurses in Elderly Care Facilities

“…This relation between heavy workload and low job satisfaction agreed with the results of previous studies with factor analyses [5][6][7][8][9][10]. From these, it is considered that a too large amount of each task imposed on a part of the dissatisfied staff should be leveled to improve the degree of job satisfaction as a whole.…”

“…Therefore, a chronic shortage of care workers has been at issue [2][3][4]. Heavy workload is commonly considered as one of main reasons for the care-worker shortage in Japan and has been internationally taken up in many researches as one of key factors associated with low job satisfaction, turnover intention and burnout in human services including health-care services [5][6][7][8][9][10]. However, it is unclear about difference of workload indicated by an amount of each task between care workers with/without job satisfaction, in spite that those tasks primarily represent the character of the job.…”

International Mobility of Health Professionals and Health Workforce Management in Canada

“…Such changes have been perceived by nurses as devaluation of their professional role, status and worth (Vandewater, 2005). Ultimately, it has contributed to reduce job satisfaction and to weaken retention in the job and in the profession (Zeytinoglu et al 2007). …”

Esgotamento emocional e sua relação com a satisfação laboral e sobrecarga de trabalho na enfermagem em Saúde Mental: Estudo observacional

“…Enquanto alguns podem considerar esse aumento de carga de trabalho como uma sobrecarga física e mental pesada, outros podem considerar o mesmo aumento como um nível apropriado para o trabalho e não a perceber assim pesada (ZEYTINOGLU et al, 2007 Desse modo, este estudo possui como hipóteses, que:…”