“…Although retaining talent-dependent customer capital on average brings positive net cash flows, the associated operating leverage increases firms' exposure to financial constraints risk. When firms face heightened financial constraints risk, key talents may find it optimal to escape from a sinking ship or jump to a safer boat (see, e.g., Brown and Matsa, 2016;Babina, 2017;Baghai et al, 2017). 3 Alternatively, firms may find it optimal to conduct operating deleveraging by replacing incumbent talents with less-cash-compensated new talents (see, e.g., Gilson and Vetsuypens, 1993).…”