2009
DOI: 10.1080/00207540802620761
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Desired organisational capabilities (DOCs): mapping in BPR context

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Cited by 17 publications
(40 citation statements)
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“…The literature contains numerous references to project development and implementation methods thought to be useful for project success [1,4,30,53]. Proposed methods in some cases target specific tasks necessary to accomplish specific BPR project development/implementation phases [3,15]. In other cases, the proposed methods take a more holistic BPR development/implementation view [2,4,36,40].…”
Section: Major Constructsmentioning
confidence: 99%
“…The literature contains numerous references to project development and implementation methods thought to be useful for project success [1,4,30,53]. Proposed methods in some cases target specific tasks necessary to accomplish specific BPR project development/implementation phases [3,15]. In other cases, the proposed methods take a more holistic BPR development/implementation view [2,4,36,40].…”
Section: Major Constructsmentioning
confidence: 99%
“…Leonard-Barton (1992) emphasised on knowledge capability while Henri (2006) focused on four areas of capabilities (innovation, market orientation, organizational learning and entrepreneurship) in order to gain competitive advantage and create market change. Aghdasi, et al, (2010) relate organizational capability with business process reengineering (BPR). Amit and Schoemaker (1993) refer organizational capabilities as organization's ability to mobilize, integrate and deploy valued resources to achieve competitive advantage.…”
Section: Organizational Capabilitymentioning
confidence: 99%
“…Grant (1995) and Bharadwaj (2000) view organizational capability as an integrated system that can enhance competitive advantage, where specialised capabilities of an organization (creativity/innovation and research development) are integrated into wider organization functional capabilities such as manufacturing, marketing, financial, logistic, and IT capabilities which later integrated into cross-functional capabilities such as new product development capability and customer services with after sales support capability. However, Aghdasi, et al, (2010) emphasised that for BPR to be successful, adequate consideration must be given to organizational capability before and during implementation of BPR. Hult and Ketchen (2001) and Henri (2006) focused on four areas of organizational capabilities (innovation, market orientation, organizational learning and entrepreneurship) in order to gain competitive advantage and create market change.…”
Section: Organizational Capabilitymentioning
confidence: 99%
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“…In addition, comparing total quality management (TQM) and BPR, BPR best practices, and evaluation of BPR projects have been the subject of much research (Aghdasi et al 2010). In addition, recently, some research has concentrated on business process maturity models such as a process and enterprise maturity model (PEMM) (Hammer 2007), BPM and organisation maturity, and a business process management maturity model (BPMM) (Rosemann and Bruin 2004).…”
Section: Introductionmentioning
confidence: 99%