Designing Web 2.0 Tools for Online Public Consultation

Steibel, Fabro; Estévez, Elsa

doi:10.1007/978-981-287-381-1_13

Cited by 6 publications

(5 citation statements)

References 43 publications

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“…shows that, as also highlighted by previous studies, design matters for the impact of participatory platforms platform (Åström & Grönlund, 2012;Esau et al, 2017;Fung, 2003;Steibel & Estevez, 2015).…”

Section: Discussion Of Results and Conclusionsupporting

confidence: 74%

“…All participatory platforms consist of a bundle of design features, which is here used to denote possibilities and demands offered to users on a given platform (Åström & Grönlund, 2012;Esau et al, 2017;Fung, 2003;Steibel & Estevez, 2015). Examples of such design features include whether a platform allows users to discuss a topic with other users, or whether it is possible to ask questions from decision-makers.…”

Section: Introductionmentioning

confidence: 99%

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A conjoint experiment of how design features affect evaluations of participatory platforms

Christensen

2021

Government Information Quarterly

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Section: Discussion Of Results and Conclusionsupporting

confidence: 74%

Section: Introductionmentioning

confidence: 99%

A conjoint experiment of how design features affect evaluations of participatory platforms

Christensen

2021

Government Information Quarterly

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Section: Discussion Of Results and Conclusionsupporting

confidence: 70%

Section: Introductionmentioning

confidence: 99%

How design features affect evaluations of participatory platforms

Christensen¹

2020

Preprint

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Online participatory platforms are introduced to boost citizen involvement in political decision-making. However, the design features of these platforms vary considerably, and these are likely to affect how prospective users evaluate the usefulness of these platforms. Previous studies explored how prevalent different design features are and how they affect the success of platforms in terms of impact, but the attitudes of prospective users remain unclear. Since these evaluations affect the prospects for launching successful participatory platforms, it is imperative to assess what citizens want from such digital possibilities for participation. This study uses a conjoint experiment (n=1048) conducted in Finland that explore the impact of seven design features: Discussion possibilities; Interaction with politicians and experts; Information availability, Aim of participation; Identity verification; Anonymous participation and Accessibility. Furthermore, it is examined whether the effects differ across use of ICTs measured by generation, time online and prior use of participatory platforms. The results suggest that most design features have clear effects on evaluations, and that deliberative features have the strongest effects. Furthermore, the effects are relatively stable across prior use although the less experienced put a stronger emphasis on verification.

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“…The executive summary of the United Nations Department of Economic and Social Affairs, 2014 reviewed global progress in governmental use of ICT technology to create better interconnected, more transparent and responsive policies, in particular by allowing citizens to engage effectively in decision-making processes ‘[...] through decentralised governance” (2014: 89). In Brazil, some promising cases of ICT-based digital democracy can be observed, extending beyond limitations of more traditional off-line forms of discussions (Sampaio et al 2011 ; Steibel and Estevez 2015 ; Mendonça 2015 ). While it would be difficult to practice a ‘physical’ participatory form of democracy in almost any contemporary state (as they are simply too big), and especially difficult to develop inclusive and competent deliberative processes within them, ICT can facilitate a number of interconnected, common interest-focussed groups without problems of geography and other factors limiting the traditional participatory scope.…”

Section: Ict-based Participation: Genuine ‘Participation’ or Merely Imentioning

confidence: 99%

Genuine participation in participant-centred research initiatives: the rhetoric and the potential reality

et al. 2017

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The introduction of Web 2.0 technology, along with a population increasingly proficient in Information and Communications Technology (ICT), coupled with the rapid advancements in genetic testing methods, has seen an increase in the presence of participant-centred research initiatives. Such initiatives, aided by the centrality of ICT interconnections, and the ethos they propound seem to further embody the ideal of increasing the participatory nature of research, beyond what might be possible in non-ICT contexts alone. However, the majority of such research seems to actualise a much narrower definition of ‘participation’—where it is merely the case that such research initiatives have increased contact with participants through ICT but are otherwise non-participatory in any important normative sense. Furthermore, the rhetoric of participant-centred initiatives tends to inflate this minimalist form of participation into something that it is not, i.e. something genuinely participatory, with greater connections with both the ICT-facilitated political contexts and the largely non-ICT participatory initiatives that have expanded in contemporary health and research contexts. In this paper, we highlight that genuine (ICT-based) ‘participation’ should enable a reasonable minimum threshold of participatory engagement through, at least, three central participatory elements: educative, sense of being involved and degree of control. While we agree with criticisms that, at present, genuine participation seems more rhetoric than reality, we believe that there is clear potential for a greater ICT-facilitated participatory engagement on all three participatory elements. We outline some practical steps such initiatives could take to further develop these elements and thereby their level of ICT-facilitated participatory engagement.

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Designing Web 2.0 Tools for Online Public Consultation

Cited by 6 publications

References 43 publications

A conjoint experiment of how design features affect evaluations of participatory platforms

A conjoint experiment of how design features affect evaluations of participatory platforms

How design features affect evaluations of participatory platforms

Genuine participation in participant-centred research initiatives: the rhetoric and the potential reality

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